Bilingual - Data Specialist

Position Type:

If you’re looking for a fulfilling career that can make a real difference in your life, and the lives of others, you’ve come to the right place.

As a national health solutions partner, we put people first in everything we do — and that begins with our team of 8,000+ professionals who bring a cross-section of diverse life experiences and career expertise to Medavie. By collaborating and innovating together, our employees are creating industry-leading solutions in insurance, primary care and emergency medical services that impact millions of lives in Canada each year.

Our mission is to improve the wellbeing of Canadians so that every life can be lived to the fullest — and it’s reflected in our award-winning culture. We celebrate individuality and value the diverse perspectives and skills our employees contribute. We go beyond providing competitive pay and comprehensive benefits to offer opportunities for personal and professional growth, flexible work options, meaningful experiences, and supportive leadership. Medavie is where employees can be their best selves, feel they belong, and achieve their full potential. Be part of it by applying for a position with us today.

Number of positions: 2 full-time positions (1 permanent position and 1 12-month contract position).

Reporting to the Team Leader, Clients Solutions, as a Data specialist, you are responsible for managing existing interfaces and participating in the management of customers who use our flexible group insurance plan administration system. You manage different phases of business, ensuring that deadlines are met. You oversee the follow-ups and customer support required during the change. You work in close communication with various internal and external stakeholders throughout the process.

You employ a process improvement approach, make recommendations and foster automation in the development of administrative tools to facilitate the administration of group insurance plans. You may also be called upon to work on the implementation of new autoloads, set up new customers on our flexible group insurance plan administration system, and work on initial loading.

Key Responsibilities

• Manage deliverables, timelines, and projects with minimal supervision (complex interfaces (HRIS, Payroll), macros, initial and ad hoc data loads).

• Coordinate renewals for clients using our Flexit group insurance administration system.

• Design test plans, execute test scenarios, and oversee the implementation of changes.

• Organize kick-off meetings and configure plans based on client requirements.

• Document procedures, recommend process improvements, and promote automation.

• Provide technical support and act as the primary point of contact for issue resolution.

• Ensure effective communication with internal teams and external partners.

Required Qualifications:

• College or university degree, or equivalent experience in needs analysis.

• 3 to 5 years of experience in group insurance (experience with a flexible group insurance plan administration system is an asset).

• Strong proficiency in Excel and the Office Suite.

• Good knowledge of interfaces (asset).

• Ability to analyze and manipulate complex data.

• Strong customer service mindset, teamwork skills, and communication abilities.

• Excellent organizational skills and commitment to meeting deadlines.

• Bilingualism (English and French) is required

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We believe our employees should reflect the communities we serve and welcome applications from candidates of all backgrounds. To provide the best experience possible, we will support you with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team of your needs.  We are committed to making sure recruitment, retention, advancement, and compensation are fair and accessible while following all relevant human rights and privacy laws. We appreciate everyone who has shown interest in this position. Only those selected for an interview will be contacted.

If you experience any technical issues throughout the application process, please email: Medavie.Recruitment@medavie.ca.