Director, Software Test Engineering

Fitch Group is currently seeking a Director, Softwsre Test Engineering based out of our New York office.  

As a leading, global financial information services provider, Fitch Group delivers vital credit and risk insights, robust data, and dynamic tools to champion more efficient, transparent financial markets. With over 100 years of experience and colleagues in over 30 countries, Fitch Group’s culture of credibility, independence, and transparency is embedded throughout its structure, which includes Fitch Ratings, one of the world’s top three credit ratings agencies, and Fitch Solutions, a leading provider of insights, data and analytics. With dual headquarters in London and New York, Fitch Group is owned by Hearst. 

Fitch's Technology & Data Team is a dynamic department where innovation meets impact. Our team includes the Chief Data Office, Chief Software Office, Chief Technology Office, Emerging Technology, Shared Technology Services, Technology, Risk and the Executive Program Management Office (EPMO). Driven by our investment in cutting-edge technologies like AI and cloud solutions, we’re home to a diverse range of roles and backgrounds united by a shared passion for leveraging modern technology to drive projects that matter to our organization and clients. We are also proud to be recognized by Built In as a “Best Place to Work in Technology” 3 years in a row. Whether you're an experienced professional or just starting your career, we offer an exciting and supportive environment where you can grow, innovate, and make a difference. 

Want to learn more about a career in technology and data at Fitch?

Visit: https://careers.fitch.group/content/Technology-and-Data/

About the Team 

We are seeking the Director of Software Test Engineering who is responsible for leading and managing the Creditsights Quality Assurance testing team to ensure the delivery of high-quality software products. This role involves strategic planning, resource allocation, and collaboration with various stakeholders to align testing processes with business goals.

How You’ll Make an Impact: 

• Leveraging your expertise in Behavior Driven Development (BDD) using tools such as Cucumber and SpecFlow, including proficiency in writing and automating Gherkin language scenarios, collaborating to define acceptance criteria, and applying a strong understanding of Test-Driven Development (TDD) principles and frameworks like JUnit. Experience with CI/CD integration and test automation is also required.
• Demonstrating expertise in AI-driven test automation, utilizing Python AI libraries (such as TensorFlow, PyTorch, scikit-learn, and others) to develop and implement intelligent testing solutions.
• Developing and executing a comprehensive testing strategy that supports organizational objectives.
• Proactively identifying and mitigating risks related to software testing.
• Keeping abreast of industry trends, emerging tools, and advancements in testing methodologies and AI-powered automation.
• Ensuring the adoption and maintenance of robust testing processes and standards.
• Overseeing the design, development, and execution of test plans, automated tests, and scripts.
• Monitoring and reporting on test coverage, defect rates, and overall quality metrics.
• Collaborating closely with product management, development teams, and other stakeholders to define testing requirements and deliverables.
• Providing regular updates to senior management on testing progress and quality-related issues.
• Championing best practices in software testing and quality assurance throughout the organization.
• Leading, mentoring, and developing a high-performing team of software test engineers.
• Fostering a culture of continuous improvement and excellence.
• Setting clear objectives and performance expectations for your team.

You May be a Good Fit if:

 Technical Skills:

• Java:
• Strong proficiency in Java programming for developing robust test scripts and frameworks.
• Python / AI Libraries:
• Hands-on experience with Python and AI libraries such as TensorFlow, NumPy, PyTorch, and Pandas for developing and testing AI/ML models.
• Responsible for developing testing strategies for new AI technologies, such as large language models (LLMs), that the company is creating. Their aim will be to ensure these products achieve the highest standards of quality and reliability. This includes enhancing the current automation framework, which supports functional, data, and performance testing, or creating an AI automation framework to test Retrieval-Augmented Generation (RAG) processes. These processes involve chunking, embedding, indexing, ranking, prompting, and generation-focused tests for LLMs.
• Selenium Java/API Services Framework / Cucumber Framework:
• Proven experience in implementing and managing Selenium Java and Cucumber frameworks for automated testing of UI/Services.
• Node.js:
• Competence in using Node.js for backend testing and automation.
• .Net:
• Familiarity with .Net technologies for testing web and desktop applications.

• Databases:

• Extensive hands-on experience in writing complex queries.

• Testing Tools:
• Expertise with various testing tools including Browserstack, BlazeMeter,  Locust (Load Testing via Python) , Postman, Git, and Atlassian.

Qualifications:

• Bachelor's or Master's degree in Computer Science, Engineering, or a related field.
• Extensive experience in software testing, including at least 5+ years in a leadership role.

What Would Make You Stand Out: 

• Strong knowledge of testing methodologies, tools, and best practices.
• Proven track record of successfully managing large and complex testing projects.
• Excellent communication, leadership, and problem-solving skills.

Why Choose Fitch: 

• Hybrid Work Environment: 2 to 3 days a week in office required based on your line of business and location
• A Culture of Learning & Mobility: Dedicated trainings, leadership development and mentorship programs designed to ensure that your time at Fitch will be a continuous learning opportunity
• Investing in Your Future: Retirement planning and tuition reimbursement programs that empower you to achieve your short and long-term goals
• Promoting Health & Wellbeing: Comprehensive healthcare offerings that enable physical, mental, financial, social, and occupational wellbeing
• Supportive Parenting Policies: Family-friendly policies, including a generous global parental leave plan, designed to help you balance career and family life effectively
• Inclusive Work Environment: A collaborative workplace where all voices are valued, with Employee Resource Groups that unite and empower our colleagues around the globe
• Dedication to Giving Back: Paid volunteer days, matched funding for donations and ample opportunities to volunteer in your community

Fitch is committed to providing global securities markets with objective, timely, independent and forward-looking credit opinions. To protect Fitch’s credibility and reputation, our employees must take every precaution to avoid conflicts of interest or any appearance of a conflict of interest. Should you be successful in the recruitment process at Fitch Ratings you will be asked to declare any securities holdings and other potential conflicts prior to commencing employment. If you, or your immediate family, have any holdings that may conflict with your work responsibilities, you may be asked to divest yourself of them before beginning work.

Fitch is proud to be an Equal Opportunity and Affirmative Action Employer. We evaluate qualified applicants without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, disability, protected veteran status, and other statuses protected by law. 

FOR NEW YORK ROLES ONLY: Expected base pay rates for the role will be between $140,000 and $150,000 per year. Actual salaries will be determined on an individualized basis and may vary based on factors including but not limited to education, training, experience, past performance, and other job-related factors.  Base pay is one part of Fitch’s total compensation package, which, depending on the position, may also include commission earnings, discretionary bonuses, long-term incentives, and other benefits sponsored by Fitch.