Engineering Manager

Team Description

The team is responsible for the research and development of high-impact, enterprise-grade features in Pendo’s core product. These include capabilities such as application-based permissions and bulk user management—key drivers that allow us to serve complex enterprise needs and deepen our footprint in this critical market segment.

Role Responsibilities 

• Lead, coach, and manage a team of 5-10 software engineers.
• Partner with Product and Design to deliver high-quality features using Agile development practices.
• Guide your team through prioritization, planning, and execution of initiatives.
• Support onboarding and the professional development of engineers on your team.
• Create a healthy team culture that promotes ownership, psychological safety, and continuous improvement. 
• Collaborate with peers and leadership to align on goals, balance competing priorities, and shape the team roadmap.

Minimum Qualifications 

• 1+ years of experience managing or tech-leading a team of 5 or more engineers delivering customer-facing software
• Strong technical foundation, with experience in either front end or back end development

Frontend: React, Angular, Vue, or similarBackend: Go, Python, Java, Ruby, C#, or similar

• Proven ability to enable and motivate teams to deliver robust, scalable software
• Demonstrated success working cross-functionally across engineering, product, and design.
• Experience influencing engineering decisions and driving improvements in quality and delivery

Preferred Qualifications 

• Experience building or maintaining cloud-native applications.
• Hands-on experience or team leadership in AI/ML-related projects, such as integrating machine learning models, working with AI APIs, or managing teams building AI-powered features.
• Experience leading engineers who use AI-powered tools (e.g., GitHub Copilot, Cursor, ChatGPT) to enhance productivity, code quality, or onboarding speed, and a willingness to guide teams in adopting emerging developer workflows.

Pendo Description:

Pendo was founded in 2013 by former product managers, who combined their heads and hearts to build something they wanted but never had as product managers -- a simple way to understand and attack what truly drives product success.  Our mission is to improve society's experience with software.

Come join one of the fastest-growing startups, supported by best-in-class institutions like Battery Ventures, Salesforce Ventures, Spark Capital and Meritech. You will gain experience in a diverse and exciting set of technologies and clients and have a real impact on Pendo's future. Our culture is passionate, dynamic, and fun.

Pendo Description:

Pendo was founded in 2013 by former product managers, who combined their heads and hearts to build something they wanted but never had as product managers -- a simple way to understand and attack what truly drives product success.  Our mission is to improve society's experience with software.

Come join one of the fastest-growing startups, supported by best-in-class institutions like Battery Ventures, Salesforce Ventures, Spark Capital and Meritech. You will gain experience in a diverse and exciting set of technologies and clients and have a real impact on Pendo's future. Our culture is passionate, dynamic, and fun.

EEOC

We are an equal opportunity employer and believe having diverse teams where everyone brings their whole self to Pendo is key to our success. We welcome all people of different backgrounds, experiences, abilities and perspectives.

Accessibility

Pendo is committed to working with, and providing access and reasonable accommodation to, applicants with mental and/or physical disabilities. If you think you may require an accommodation for any part of the recruitment process, please send a request to: accommodation@pendo.io. All requests for accommodations are treated discreetly and confidentially, as practical and permitted by law.

Compensation

Our salary ranges are based on paying competitively for our size and industry, and are one part of many compensation, benefits and other reward opportunities we provide.

The expected salary range for this role to be performed in Raleigh, NC is $160,000 - $190,000.

Individual pay rate decisions, including offers made within and over the expected salary range, are based on a number of factors, including qualifications for the role, experience level, skillset, and balancing internal equity relative to peers at the company.