AI Data Operations Specialist
Ontario, Canada - Remote
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Maneva
Maneva AI is an AI service provider revolutionizing manufacturing operations with cutting-edge AI solutions for autonomous factory operation and optimization. Our AI solution generates AI-powered actions and insights using off-the-shelf...About Maneva
Maneva, a startup founded by an ex-Google DeepMind researcher, is an AI service provider revolutionizing manufacturing operations with cutting-edge AI solutions for autonomous factory operation and optimization. Our platform generates AI-powered actions and insights using off-the-shelf hardware or existing vision systems to solve high-impact problems in product inspection, production efficiency, worker safety, and more.
What You'll Do
As an AI Data Operations Specialist at Maneva, youâll be on the front lines of our AI systems in production, ensuring data quality, flagging anomalies, and coordinating between engineering, external annotation teams, and customer-facing operations.
This is a hands-on, operational role ideal for someone who is curious about AI, highly detail-oriented, and interested in starting their career in data, machine learning operations, or AI product support.
Location: Remote
Compensation: Entry-level pay band; salary will reflect the candidateâs experience within this range.
Note: This is an entry-level position open to applicants without a university degree. We welcome candidates from non-traditional backgrounds, including those with vocational training, self-taught skills, or experience in technical support or data workflows.
Requirements
Key ResponsibilitiesÂ
- Review and validate annotated datasets daily, identifying edge cases and inconsistencies that require domain expertise to resolve correctlyÂ
- Interface with external annotation contractors, providing feedback on data quality and updating annotation instructions to improve accuracy and consistencyÂ
- Conduct systematic reviews of existing datasets to identify missed or inconsistent annotations, ensuring high-quality training data for AI modelsÂ
- Monitor production applications for performance anomalies, downtime, and output quality issues, escalating technical concerns to the engineering teamÂ
- Collaborate with customer success teams to obtain production schedules and manage SKU training processes for new product variationsÂ
- Respond to customer support requests via phone calls and online ticketing systems, providing first-line technical assistanceÂ
- Maintain operational awareness of deployed applications, alerting for unusual prediction patterns or system behaviorÂ
- Support alert management and follow-up on Grafana notifications, ensuring proper documentation and cleanup of operational ticketsÂ
- Document data quality issues, system performance observations, and process improvements for internal knowledge sharingÂ
- Assist with data curation workflows and maintain organized datasets for ongoing model training and validationÂ
What We're Looking ForÂ
Must-HavesÂ
- Strong attention to detail and ability to identify patterns and anomalies in large datasetsÂ
- Excellent communication skills for interfacing with external contractors and internal stakeholdersÂ
- Proficiency with computer usage and general technical troubleshooting abilitiesÂ
- Ability to work independently and manage multiple concurrent data review tasksÂ
- Customer service orientation with experience handling support requestsÂ
Nice-to-HavesÂ
- Experience with SQL and basic programming skills (Python preferred)Â
- Experience in computer vision, machine learning data annotationÂ
- Familiarity with data annotation tools and processesÂ
- Experience with monitoring and alerting systems (Grafana, JIRA, or similar)Â
- Experience working with external vendors or contractorsÂ
- Background in technical support or customer success rolesÂ
- Understanding of AI/ML model training and validation processesÂ
Benefits
Why Join Maneva?Â
- Work with cutting-edge Vision AI & IoT solutionsâŻthat powerâŻautonomous manufacturing, robotics, and industrial automationâ.Â
- Opportunity to leadâŻin a fast-growing AI companyâŻdriving real-world impact in industrial AI adoptionâ.Â
- Travel opportunitiesâŻto industrial sites, tech conferences, and research labs.Â
- Collaborate with world-class engineers & AI expertsâŻin a dynamic, innovation-driven environment.Â
Important Notice: Protecting Your Personal InformationÂ
We are committed to ensuring the security and privacy of all applicants. Please be aware that our company will never ask for sensitive personal information, via email, phone call or text message. We also do not require payment from applicants for any part of the hiring process.Â
If you are contacted by someone claiming to represent our company and asking for such information, please do not respond. Instead, report the incident to us immediately at IT-Security@Maneva.ai.Â
* Salary range is an estimate based on our AI, ML, Data Science Salary Index đ°
Tags: Computer Vision DataOps Data quality Engineering Grafana Industrial Jira Machine Learning Model training Privacy Python Research Robotics Security SQL
Perks/benefits: Career development Conferences Startup environment
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