Senior Program Manager - Generative AI Enablement

Job Summary

Job Description

We are seeking a Program Manager with a strong understanding of software development and AI tools to lead the adoption and scaling of AI-powered engineering capabilities across our technology organization. You will play a key role in operationalizing the use of AI development assistants such as GitHub Copilot, Amazon Q, and Helios Assist, and in guiding teams toward building a centralized prompt library and evolving into agentic AI systems across different tech stacks.

This role sits in our Commercial Core Banking and Payments division and

is ideal for someone with a background in managing complex, cross-functional technology programs and a passion for AI-driven transformation in software development. This is a newly created role!

What you will do

• Drive the strategy, planning, and execution of AI enablement programs within the software development organization

• Lead the development and rollout of a horizontal prompt library, ensuring adoption across multiple engineering teams

• Collaborate with engineering leaders, AI/ML teams, and developers to identify use cases for AI tools like GitHub Copilot, Amazon Q, and Helios Assist

• Champion the shift from prompt-level assistive tools to agentic AI systems, aligning technical teams around key milestones and deliverables

• Define and track KPIs and success metrics to measure AI’s impact on software development productivity and quality

• Manage risks, timelines, and dependencies across initiatives and ensure effective stakeholder communication and engagement

• Create playbooks, best practices, and reusable assets for prompt engineering and agent implementation to drive scale

• Stay current on trends in GenAI for software development and translate them into actionable opportunities

What you need to succeed

Must have

• Minimum of 5 years of experience in program management, technical project management, or transformation leadership roles within software or platform engineering environments

• Minimum of 1 year working with AI technologies

• Strong understanding of software development processes and lifecycle (Agile/DevOps), and familiarity with modern development tools and practices.

• Experience working with or enabling the use of AI development tools (e.g., GitHub Copilot, Amazon Q, Helios Assist, ChatGPT, Gemini…)

• Demonstrated success in leading cross-functional technology initiatives with measurable impact

• Strong analytical, communication, and stakeholder management skills

• Experience working with technical teams and understanding technical concepts, even if not hands-on coding

• Comfortable navigating ambiguity and driving clarity in emerging areas like GenAI and agent-based automation

• Bachelor’s degree in CompSci or related degree

Nice to Have:

• Exposure to prompt engineering, LLMs, or agent-based AI systems

• Background in developer productivity, platform engineering, or digital transformation

• Experience with AI governance, tool evaluation, and vendor coordination

• Prior experience in banking, brokerage, fintech or related industries

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable

• Leaders who support your development through coaching and managing opportunities

• Ability to make a difference and lasting impact

• Work in a dynamic, collaborative, progressive, and high-performing team

• A world-class training program in financial services

• Flexible work/life balance options

• Opportunities to do challenging work

#LI-POST
#TECHPJ

Job Skills

Adaptability, Agile Methodology, AI Systems, Budgeting, Business Oriented, Decision Making, Generative AI, Long Term Planning, Program Management, Project Management, Resource Management, Results-Oriented, Team Management, Time Management

Additional Job Details

Address:

RBC WATERPARK PLACE, 88 QUEENS QUAY W:TORONTO

City:

TORONTO

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

TECHNOLOGY AND OPERATIONS

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2025-07-26

Application Deadline:

2025-09-29

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.