AI Product Specialist

About Propella.ai

BlueRock is posting this opportunity on behalf of Propella.ai, an affiliated entity. Propella.ai is a dynamic data and AI services company, known for advancing organisational capabilities in artificial intelligence through innovative products, consulting, and our specialist AI Dojo program. Our secure, custom-built GenAI tools and tailored solutions help clients solve pressing business challenges.

About the Role

Propella.ai is seeking a proactive and client-focused AI Product Specialist to join the AI Dojo team. This pivotal role will help shape the vision and execution of the AI Sidekick platform, ensuring Propella.ai remains at the cutting edge of client needs and technological developments. The successful candidate will engage directly with clients to understand and address their requirements, guide product evolution, and contribute to the commercial success of Propella.ai’s solutions. Leading and supporting client training initiatives will also be a key part of the position.

Requirements

• Lead the product lifecycle for our AI solutions (particularly Sidekick), including roadmap development, feature prioritisation, feature definition, and user feedback integration. 

• Engage with clients to capture requirements, translate them into actionable product improvements, and ensure our offerings continually solve real business problems 

• Scope platform enhancements for AI Dojo customers. 

• Work closely with engineering and technical teams to design, test/validate and deliver enhancements and new features. 

• Represent client and market perspectives in product planning discussions, contribute to competitive analysis, and maintain competitor platform comparisons. 

• Assist to ensure successful client onboarding, solution rollouts, and ongoing support activities. 

• Assist in planning, preparing content for, and delivery of AI Dojo training sessions (both online and in-person) to support adoption and drive value from our technologies. 

• Scope development of a self-service LMS platform for training. 

• Continuous market assessment of AI offerings and solutions. 

• Collaborate with sales and marketing to communicate product value and support growth efforts, including presentations, webinars, networking events, and marketing content creation. 

• Participate in sales calls, including taking the lead when the Managing Director is unavailable, and support follow-ups on leads and deals logged in the CRM. 

• Assist with proposals for other propella Data & AI Services offerings. 

• Participate in partner relationship management and reporting, including providing assistance with client reporting, when required. 

• Participate in sprint planning sessions and maintain accurate timesheets. 

About You 

• Experience in an AI/technology product role (e.g. Product Owner, Product Manager, Solutions Architect, Client Success Lead, etc.) with a track record of delivering impactful client outcomes. 

• Strong understanding of AI, data analytics, and SaaS platforms. 

• A knowledge in and true passion for AI. 

• At least 2 years’ experience in a technology product role of some type 

• Outstanding client engagement skills, you thrive on understanding needs and turning them into real-world solutions. 

• Able to clearly communicate technical concepts to both technical and non-technical audiences. 

• Confident presenting to groups and facilitating engaging sessions when required. 

• Collaborative and comfortable in a small, agile team that moves quickly. 

• Passionate about driving real business change through AI. 

• Self-starter with strong organisation and project management skills. 

• Must be willing to work from our Melbourne CBD office at least 3 days a week in alignment with the rest of the team 

Preferred Qualifications 

• A Degree in a technology-related field (e.g. Computer Science, Data Science, Artificial Intelligence, Engineering). A double degree associated with a Business/Commerce component would be very highly valued. 

• Previous experience working with AI products or in a consulting role is highly valued. 

Benefits

• A supportive and collaborative work environment 

• Opportunities for professional growth and development 

• The chance to work on innovative projects with leading-edge technologies 

• Competitive compensation and benefits package (including 2 free lunches/week) 

• Hybrid work arrangement (3 days in office) 

• An inclusive and diverse workplace culture 

• Inspiring CBD office space 

• 6-monthly pay reviews 

How to apply:

If this sounds like you, then please click on the "Apply" button and follow the prompts. If you think you have what it takes but don’t necessarily meet every single point on the job description, please still apply – We’d love to learn more about you!

For any questions regarding this opportunity or if you require adjustments to participate in the recruitment process, please reach out to John O’Hare at john.ohare@thebluerock.com.au or Lee Kelly at lee.kelly@thebluerock.com.au

Please be advised that BlueRock or any of its related or controlled entities do not accept unsolicited contact or resumes from Recruitment Agencies.

BlueRock is a workplace committed to equal employment opportunities regardless of age, citizenship, colour, disability, gender and gender identity, marital status, nationality, race, sexual orientation, or veteran status.