Head: Data Analytics, Insights & Technology

Requisition Details & Talent Acquisition Contact

141066 - Busi Radebe 

Closing Date: 1st August 2025

Job Family

Information Technology

Career Stream

Data

Leadership Pipeline

Manage Function (MF)

Job Purpose

The incumbent would provide strategic direction in the development of the Data, Analytics, Insights and Technology capability at an enterprise level. This role will interface with all chapters and Group Technology to determine business requirements using data, insights and technology as an enabler. Key to this is determining how to future proof the Nedbank brand through insights developed and overseeing the implementation of technology (internal and external). Ensures that the use of marketing technology and data must yield commercial benefits. 

Job Responsibilities

Establish guardrails

• Develop marketing data and technology guardrails according to the strategy and best practices
• Monitor budget to ensure effective use of enterprise resources
• Develop quality assurance program and framework to be applied to all missions
• Orchestrate the implementation and maintenance of data and technology through the development of procedures and standards
• Set and manage service level agreements relating to missions and chapters

Manage team members

• Manage team members by allocating resources to missions
• Manage agile implementation by managing the sprint backlog, allocating resources and team members
• Identify training and capability building needs
• Managing and collaborating in strong cross-functional / agile teams
• Perform people management activities such as performance management, recruitment, coaching and mentoring, capacity planning and training and development

Analyse reporting for marketing technology and data

• Oversee the development of systems, data sources and technology
• Analyse market trends, business strategy to inform technology strategy and implementation
• Driving the commercial results and output, with a constant view to iterate and optimise
• Provide advisory role to marketing teams in the delivery of missions / campaigns, while leveraging insights, technology and data
• Review specialist technology requests from mission lead and determine level of support for mission
• Consult and provide advice on best practice and technology guardrails to missions to identify strategies to better technology in marketing
• Monitor data across missions and in line with trends, identify improvement opportunities and remedial actions and communicate these across chapters and missions

Develop and communicate guardrails throughout missions

• Work with agencies to execute technology related missions and driving efficiencies

Chapter contribution

• Participate in the development of the Data, Analytics, Insights and Technology chapter initiatives for the overall planning, and performance management, monitoring and tracking of media effectiveness and to better manage risks

People Specification

Essential Qualifications - NQF Level

Advanced Diplomas/National 1st Degrees

Field of Study

Business science qualification; Marketing relevant qualification

Minimum Experience Level

• 7 – 10 years’ experience
• 6 -7 years management experience

Type of experience

• Data, Analytics, Insights and Technology, Quantitative Analytics.
• Experience in Managing a Team

Technical / Professional Knowledge

• Expertise in data, analytics and technology (generalist)
• Written and oral communication skills
• Analytical mindset
• Experience working with web analytics and tag management platforms
• Experience in building and maintaining standardised data collection frameworks
• Experience with CRM, CDP and DMP platforms desirable
• Working knowledge of HTML, SQL, JavaScript and CSS desirable
• Working knowledge of API Integrations, web management and App management

Behavioural Competencies

• Building Partnership
• Communicating in the digital age
• Driving Innovation
• Instil Hyper-collaboration
• Resolving conflict
• Drive execution
• Driving for results

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Please contact the Nedbank Recruiting Team at +27 860 555 566