Senior Data Analyst

GENESIS HEALTHCARE SYSTEM
 

In order to fill our Mission of serving our community by helping each person achieve optimal health and well-being by providing compassionate, exceptional, and affordable healthcare services, all employees of Genesis HealthCare System must be committed to living the Genesis Mission and Genesis values of Compassion, Excellence, Integrity, Team, and Innovation. All employees must regard themselves as an ‘owner’ of Genesis and keep our patients at the center of everything we do - always. 

Position Details:

Work Shift:

Day Shift (United States of America)

Scheduled Weekly Hours:

40

Department:

Quality Management

Overview of Position:

The Quality Department Senior Data Analyst designs and implements business, systems, and quality database solutions using database management and analysis skills. The incumbent provides complex data analysis support to Genesis Healthcare System. This position takes lead in the improvement performance, benchmarking analysis, statistical analysis, variance analysis, and any other data analysis requested. This position combines technical systems design and programming knowledge with project management skills, in order to support the Genesis system in making clinical, programmatic and cost reduction decisions. This position assures collaboration with organizational data analysts, quality consultants, and clinical professionals in the collection or analysis of quality data, additionally interacting with various departments and management at all levels.

ESSENTIAL DUTIES
1.    Works in conjunction with various departments and management team for reporting, compiling, benchmarking, and analyzing information.
2.    Provides support in conducting data analysis and validation of CMS data.
3.    Performs analysis and reporting related to identification or ongoing performance improvement projects.
4.    Maintains data integrity to ensure all data is received, retrieved, and accurately processed prior to distribution.
5.    Works in conjunction with Finance to identify potential cost savings benefit relevant to performance improvement projects.
6.    Designs reports programs, and queries to provide performance measurement reports, in a system-wide approach.  
7.    Works independently, and with IT staff as necessary to design and implement database solutions for various departments and cross-departmental teams.
8.    Designs and programs automated reports for efficient production for clinical quality, using advanced skills in database design, query formation, and application development.
9.    Designs and programs ad hoc reports for the Genesis system as directed by the department director.
10.    Interfaces with the quality department, physician offices and external IT vendor to facilitate data integrity.
11.    Develops and analyzes quality, cost and utilization reports and presentations to convey performance.  
12.    Works organization wide to identify areas for improvement in terms of cost, quality and utilization of services.
13.    Serves as the quality lead for defining methodology and analytic approach for each specific data analysis project.  This includes applying project management tools and techniques to track, monitor, and report on progress.
14.    Serves as the feasibility analyst assisting in the selection of new projects for clinical improvement, cost reduction and other system performance improvement projects.
15.    Develops and maintains documentation related to development, reporting and analytic work.
16.    Analyzes problems and determines root causes within the projects assigned.
17.    Summarizes, documents and presents findings to department director and other Genesis leaders as requested.
18.    Provides education on how to read reports, basic analysis, and basic statistical analysis, as needed within the system.
19.    Serves as the quality lead for identifying and resolving database, programming, and other technical issues to improve efficiency of report functions.
20.    Oversees a variety of projects assigned by the department director.
21.    Performs other functions as assigned.
22.    Serves as lead analyst for major projects and CMS reporting requirements.

QUALIFICATIONS
1.    Bachelor’s degree in a clinical or business field, or equivalent experience required. 
2.    Excellent organizational skills.
3.    Exceptional written and verbal communication skills.
4.    EPIC certification for at least one EPIC course at the direction of department leadership.  Certification must be obtained within 18 months of course completion.
5.    Advanced computer skills and knowledge of computer software, including programs such as Word, Excel, PowerPoint, Crimson, MCCM, Epic, etc.
6.    Strong analytical, critical thinking, and problem solving skills with ability to read, categorize, comprehend, and calculate information with a high degree of accuracy.
7.    Proficient in data mining and analysis.
8.    Knowledge in preparing, developing, and validating reports and data mining for information for physicians, departments and organizational scorecard.
9.    Must use discretion in handling confidential and politically sensitive information.
10.    Ability to communicate technical information and issues to a diverse group of people.
11.    Excellent interpersonal, decision-making, analytical facilitation, conflict resolution and investigative skills.
12.    Ability to work independently with minimal supervision, and under pressure in a complex and changing working environment.

PATIENT CENTERED CARE & BEHAVIORAL EXPECTATIONS
1.    Living the Genesis Mission, Vision and Values
• Performs work in a manner that is quality focused.
• Treats patients, co-workers, visitors and volunteers with courtesy, compassion, empathy and respect.
• Results oriented and focused on achievement of objectives.
• Acknowledges and responds to the diversity of people and the situation.
• Encourages peers (others) to be owners of change.
• Always makes the effort to anticipate and exceed customer needs and expectations.
• Possesses the ability to engage others with patience and understanding.
• Acts in a manner that creates positive first and lasting impressions.
• Demonstrates the ability to own issues until they are resolved.
2.    Patient Centered Care  (patients/families, physicians, co-workers, all other internal/external customers)
• Introduces self and role…connects with everyone.
• Communicates effectively (i.e. advising others of actions, pertinent information, time durations, etc.) and asks for feedback.
• Asks for and anticipates needs and concerns of others.
• Maintains a positive work environment for staff and a healing environment for patients (i.e. safe, clean, quiet, etc.)
• Maintains the dignity and privacy of each person; manages confidential/sensitive information appropriately.
• Responds to requests in an appropriate and timely manner.
• Exits patient/customer encounters courteously, asking if there are additional needs that can be addressed.
3.    Promotes Patient and Employee Safety 
• Demonstrates safe Patient Handling (i.e. transfers, transport, care administration, nutrition, medication, etc.) 
• Demonstrates safe Materials Handling (i.e. appropriate use and disposal of chemicals, infectious wastes, etc.)
• Demonstrates appropriate knowledge of Infectious Disease precautions and use of proper protective equipment
• Demonstrates Slips/Trips and Falls Awareness.
• Actively contributes to maintaining a safe, clean and quiet environment.

WORKING CONDITIONS/PHYSICAL REQUIREMENTS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential function of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  

1.    Works in an office environment, but may need to travel to a variety of locations.
2.    Answers telephone calls, uses personal computer and other business machines extensively, which requires the ability to apply finger dexterity.  Individual bends, reaches, pushes and pulls file drawers to file records and reports.
3.    Regularly lift or move up to 10 pounds, frequently lift or move up to 25 pounds and occasionally lift or move up to 50 pounds.
4.    Vision abilities required include up close vision, peripheral vision, depth perception and the ability to adjust focus.

This description reflects in general terms the type and level of work performed.  It is not intended to be all-inclusive, nor portray the specific duties of any one incumbent. 
 

Thank you for your interest in employment at Genesis. Genesis is committed to being an equal opportunity employer. Selection of applicants for employment is based only on qualifications and the requirements of a specific job.