Implementation Engineer - Digital Experiences and Data Science

If you're passionate about energy efficiency, eager to make a real difference through personalized communications, and excited to grow your technical skills while collaborating with diverse global teams—this is the role for you.

At Opower, part of Oracle Utilities, our mission is to help utilities build a cleaner, more sustainable energy future through customer engagement and behavioral science. As an Implementation Engineer, you'll play a critical role in implementing and delivering meaningful digital experiences that help customers understand and manage their energy consumption. Your work will directly contribute to reducing the global carbon footprint and creating a measurable environmental impact.

You'll be part of expanding our digital communication programs that have already reached over 175 utility partners worldwide, delivered more than 3 billion personalized messages, and driven energy savings of over 41 terawatt-hours. With more than 500 million communications sent this year alone, you'll help us deliver meaningful change at an unprecedented scale.

Opower’s main offices are in Arlington, VA, San Francisco, CA, and Austin, TX. This is a remote position, but we do have a strong local presence in these areas. Our culture values curiosity, continuous learning, and cross-functional partnership—you'll be encouraged to bring new ideas and take ownership of initiatives while working with a team that's genuinely passionate about what we do and supportive of each other's growth.

What You’ll Do

• Implement energy efficiency SaaS solutions across multiple digital channels for our utility customers
• Collaborate with R&D teams to develop, test, and launch new products, maintaining a strong understanding of platform architecture.
• Analyze, troubleshoot, and resolve complex implementation failures, using your expertise in system interactions and dependencies to identify root causes and implement scalable solutions quickly.
• Partner with project managers, product owners, and other cross-functional teams to align on requirements, timelines, and technical dependencies. Ensure smooth coordination and clear communication across roles.
• Run ML/data science workflows to generate behavioral insights and translate outputs into personalized customer communications.
• Own projects end-to-end—from setup through deployment—maintaining high standards for quality and performance.
• Contribute to our automation suite using languages like Python, Ruby, and Bash, along with Unix/Linux CLI to streamline and scale repeatable processes.
• Maintain and improve internal technical documentation to support future implementations and cross-team collaboration.
• Manage multiple projects simultaneously, balancing deadlines, scope, and quality.
  Proactively identify and implement system optimizations and scalability improvements.
• Serve as a technical liaison with both clients and third-party vendors to ensure successful project execution.

About You

Strong candidates will have demonstrable experience with most of these skills and technologies, though we don't expect advanced knowledge of every single one.

• 4-7+ years of relevant professional experience, including consulting and enterprise system implementations
• Proficient in SQL and Hive (HQL) for querying and managing large datasets.
• Strong understanding of RESTful APIs and GraphQL for efficient data exchange.
• Skilled in scripting with Python, Bash, and/or Ruby, including automation and test frameworks.
• Experienced with Git, familiar with Jenkins CI/CD concepts, and deployment tools like Nomad.
• Comfortable in Unix/Linux environments using advanced CLI tools for diagnostics and troubleshooting.
• Strong organizational skills with the ability to manage multiple initiatives and drive resolution of cross-team issues.
• Detail-oriented with a systematic approach to testing and the ability to independently design test strategies based on business impact and user workflows.
• Effective cross-functional collaborator, working across development, QA, and product teams.
• Expert at debugging and root cause analysis in complex, distributed systems and microservices.
• Customer-focused with a problem-solving mindset and an emphasis on end-user impact.
• Clear communicator who can translate technical concepts for both technical and non-technical audiences.
• Curious and proactive, with a passion for learning new technologies through hands-on experience and side projects.

Disclaimer:

Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.

Range and benefit information provided in this posting are specific to the stated locations only

US: Hiring Range in USD from: $71,200 to $158,200 per annum. May be eligible for bonus and equity.

Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle’s differing products, industries and lines of business.
Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.

Oracle US offers a comprehensive benefits package which includes the following:
1. Medical, dental, and vision insurance, including expert medical opinion
2. Short term disability and long term disability
3. Life insurance and AD&D
4. Supplemental life insurance (Employee/Spouse/Child)
5. Health care and dependent care Flexible Spending Accounts
6. Pre-tax commuter and parking benefits
7. 401(k) Savings and Investment Plan with company match
8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
9. 11 paid holidays
10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
11. Paid parental leave
12. Adoption assistance
13. Employee Stock Purchase Plan
14. Financial planning and group legal
15. Voluntary benefits including auto, homeowner and pet insurance

The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.

Career Level - IC3

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We know that true innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing an inclusive workforce that promotes opportunities for all.

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Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.