Director, Advanced Analytics

Location: Boston or Webster, MA | Hybrid

MAPFRE is seeking a visionary Director of Advanced Analytics to lead enterprise-wide AI strategy and execution. This role blends technical expertise, business acumen, and leadership to deliver impactful, data-driven solutions across marketing, product, operations, claims, and more.

You’ll oversee a high-performing team of data scientists, drive cross-functional collaboration, and champion a culture of innovation, responsible AI, and continuous learning. From shaping the AI roadmap to delivering measurable business value, you’ll be at the forefront of transforming how we use data to make decisions.

What You’ll Bring:

• PhD or Master’s in a quantitative field
• 8+ years in data science, Insurance experience required
• Expertise in Python, SQL, MLOps, and advanced analytics
• Proven leadership in building and scaling AI solutions
• Strong communication and stakeholder engagement skills

Join us to shape the future of AI at MAPFRE and make a lasting impact.

Responsibilities:

1. Lead AI Strategy & Execution
   Align enterprise-wide advanced analytics initiatives with business priorities to drive measurable impact across marketing, product, actuary, operations, and claims.
2. Drive Cross-Functional Collaboration
   Build and manage a structured AI engagement framework that fosters strong partnerships, transparent communication, and seamless insight delivery from ideation to deployment.
3. Champion AI Literacy & Innovation
   Promote data-driven decision-making by educating stakeholders, embedding analytics leaders in key forums, and cultivating a culture of experimentation and innovation.
4. Translate Business Needs into Scalable AI Solutions
   Lead the development of AI use cases, from problem framing to solution design and performance monitoring, ensuring alignment with KPIs and ROI.
5. Oversee Full Analytics Project Lifecycle
   Manage planning, execution, validation, and maintenance of analytics projects while ensuring adherence to model governance and responsible AI standards.
6. Advance MLOps & Responsible AI Practices
   Implement best practices in model development, deployment, monitoring, and retraining with a focus on fairness, explainability, and regulatory compliance.
7. Expand AI Capabilities Through Partnerships
   Collaborate with internal teams and external partners to deliver scalable, technically sound, and business-aligned AI solutions.
8. Lead & Develop High-Performing Teams
   Provide strategic leadership and mentorship to analytics teams, fostering a culture of accountability, inclusion, and continuous growth.

Qualifications:

• PhD (preferred) or Master’s in a quantitative field such as Statistics, Mathematics, Engineering, Computer Science, or Information Technology.
• Minimum of 8 years of experience in data science or equivalent quantitative analysis.
• 5+ years of leadership experience managing high-impact data science or cross-functional teams (preferred).
• Proven track record in the insurance industry or related consulting environments.
• Advanced proficiency in Python and SQL for data manipulation and model development.
• Deep expertise in AI, machine learning, statistics, and MLOps practices.
• Hands-on experience building, deploying, and maintaining scalable analytics models on large datasets.
• Strong understanding of P&C insurance operations and data, with applied analytics experience in:
• Underwriting, pricing, and product development
• Risk management and operational optimization
• Retention, fraud detection, claims, and marketing
• Demonstrated ability to define and execute enterprise AI strategies and roadmaps.
• Skilled in project scoping, planning, and delivery of robust, business-aligned AI solutions.
• Experience with GenAI, NLP, and advanced modeling techniques across structured and unstructured data.
• Strong grasp of model governance, responsible AI, and regulatory compliance.
• Excellent communicator with the ability to translate complex technical insights for diverse audiences.
• Strong influencing, negotiation, and conflict resolution skills.

Thank you for considering MAPFRE Insurance as part of your career journey. 

We're proud to be rated "A" (Excellent) by A.M. Best Company. We offer property and casualty insurance, working with over 3,000 independent agents and brokers in 11 states. 

If you require an accommodation for a disability so that you may participate in the selection process, you are encouraged to contact the MAPFRE Insurance Talent Acquisition team at talentacquisition@mapfreusa.com.

We are proud to be an equal opportunity employer.