IT Data Analyst I

Job Summary

Supports activities related to data architecture for reporting services, and design expertise in data warehouses, data marts, and business intelligence enterprise reporting. Works with large data sets to evaluate, recommend, and support the implementation of business strategies. Identifies and compiles data sets using a variety of tools to help predict, improve, and measure the success of key business-to-business outcomes. Participates in the development of tools and processes to maintain a common, firm-wide data standard. Implements norms for creation and maintenance of common data dictionaries. Supports and maintains strategies to reduce data redundancy, increasing the consistency, quality, and confidence of data used for decision making. Works closely with more experienced team members on the daily execution of deliverables

Job Duties and Responsibilities

• Supports activities related to data architecture for reporting services, and design expertise in data warehouses, data marts, and business intelligence enterprise reporting. Identifies ways to increase the use of business intelligence within the firm, designing end-to-end business intelligence solutions that provide insights and information for key decision-makers.
• Participates in and supports new business intelligence initiatives related to supported business area. Participates in meetings with managers and subject matter experts to define and gather requirements and overall objectives.
• Works cross functionally with varying data owners across the organization to support the implementation of processes and procedures to ensure that governance, stewardship, transparency and control of Synovus data assets is maintained at all times.
• Participates in testing of appropriate toolsets for data governance processes. Builds an enterprise data asset map and data dictionary. Works with Engineering to establish gating, data utilization policies, and external agency guidelines.
• Executes system testing. Participates in the analysis and reconciliation of data and reporting projects and initiatives delivery. Maintains and reports all relevant product, site and customer metrics and applies findings to develop appropriate goals and projections. Creates documentation on data requests as they are fulfilled to include validation, testing and user acceptance.
• Identifies opportunities for Master Data Management to standardize data definitions. Implements accurate and complete metadata. Identifies and exploits opportunities for enhanced Business Intelligence that align with the company's business architecture and strategy.
• Serves as a liaison between internal business customers and Information Technology on tactical projects building a close working relationship with all partners. Participates in new business intelligence initiatives related to the supported business area. Participates in meetings with managers and other subject matter experts to define and gather requirements and objectives.
• Each team member is expected to be aware of risk within their functional area. This includes observing all policies, procedures, laws, regulations and risk limits specific to their role. Additionally, they should raise and report known or suspected violations to the appropriate Company authority in a timely fashion.
• Performs other related duties as required.

The information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Synovus is an equal opportunity employer committed to fostering an inclusive work environment.

Minimum Education:

• Bachelor's degree in Computer Science, Engineering or other related technical field or an equivalent combination of education and experience.

Minimum Experience

• 0 to 3 years of experience supporting a variety of technologies and functions.

Required Knowledge, Skills, & Abilities:

• Understanding of distributed systems architecture and general knowledge of multiple technical disciplines
• Understanding of software development life cycle and various components that make up the software pipeline
• Scripting skills
• Understanding of Windows server and Linux distros (RedHat preferred)
• Understanding of a variety of network and security protocols
• Knowledge of a variety of technologies and protocols
• Ability to quickly shift between technology stacks
• Verbal and written communication skills for technical and non-technical audiences