Sr. Research Analyst, Consumer Insights

Job Description

Fabletics is currently looking for a Sr. Research Analyst, Consumer Insights to join our Consumer Insights team!

How do you fit in?

As a Sr. Research Analyst, Consumer Insights, you will develop and execute primary and secondary research and strategic analyses, translating data into insights and actionable recommendations to support business functions and strategic initiatives. The right candidate should be able to execute quantitative and qualitative research, analyze first- and second-party data, and synthesize findings into presentations for various stakeholders, including the executive team. Ideally, this candidate will also integrate Fabletics customer (e.g., transaction, site) data into their work, including executing database queries and analysis in SQL.

An ideal candidate has a background in both quantitative and qualitative research as well as strong analytical and project management skills. They should either be proficient in SQL and Microsoft Excel or open to learning these programs. They are a quick learner that is data-driven and has a “get-it-done”, execution-focused mentality.

This role will sit in the Global Marketing Organization at Fabletics. The role will primarily focus on the US but will cover international markets as well.

This role will report to the Director, Consumer Insights & Strategy.

What you will do:

• Own end-to-end execution of waved and recurring consumer and customer surveys (e.g., brand health tracker, category awareness and usage, new product styles concept testing).

• Support / execute full quantitative and qualitative research projects on marketing campaigns, new product categories, site and retail store experience, and other strategic priorities, from questionnaire/interview design to analysis and reporting in Excel, Powerpoint, and Tableau.

• Support / execute research logistics, including survey programming and testing/QA using survey distribution software (e.g., Alchemer, Qualtrics), CRM emails and SMS, recruiting and scheduling customers for in-person and virtual focus groups/IDIs.

• Assist in development and execution of “Meet-the-Member” and product wear testing in-person and virtual events with Fabletics customers.

• Incorporate Fabletics customer data (e.g., transaction, web analytics), managed by Data Analytics team, into research projects, to contextualize research in broader business narrative. Includes executing database queries in SQL, analysis in R or Python, and data visualization in Excel and Tableau.

• Identify, evaluate, manage, and collaborate with research suppliers for primary research projects that require specialized expertise, analytics, or panel services.

• Manage project timelines based on stakeholder needs, support from other teams and research suppliers, and shifting priorities.

• Manage and collaborate with stakeholders throughout project lifecycle, from project kickoff and research brief to final share-out. Provide clear, data-driven recommendations that support stakeholder decision-making.

• Create research presentation decks and reports that clearly and concisely deliver findings and recommendations for functional stakeholders and executive team. Oversee Tableau dashboard reporting.

• Champion voice-of-the-customer and consumer data across organization, acting as customer advocate while keeping business priorities in mind. Build and manage relationships across the organization, building credibility and being service-oriented.

• Identify and implement new and innovative research techniques to address business needs.

• Monitor consumer, market, category, and competitor trends and communicate these internally.

What you can bring:

• Bachelor’s/Master’s degree in Marketing, Business, Economics, Statistics, or related field.

• 4+ years of market research experience at a leading research firm or corporate insights team.

• Experience leading and executing both qualitative and quantitative research projects, using a range of research methodologies.

Required Skills:

• Strategic problem solver with strong analytical skills and natural curiosity

• Strong written and oral communication skills

• Proactive self-starter with a high level of accountability, bias for action, and sense of urgency. Takes initiative to identify and execute on opportunities for improvement

• Resourceful, comfortable working with ambiguity and adapting to changing priorities

• Strong attention to detail, time management skills, and ability to manage multiple project timelines

• Experience with Microsoft Office Suite (Excel, PowerPoint)
   

Preferred Skills:

Candidate should possess or be willing to quickly gain these skills via on-the-job training:

• Proficiency in SQL, with hands-on experience in Snowflake.

• Familiarity with Python and/or R for data analysis.

• Proficiency in developing and managing Tableau dashboards.
   

Where we are:

• This role will be based in our El Segundo Headquarters   

Compensation & Total Rewards:  

At Fabletics, we believe work and life should fit together! We continue to build a culture of flexibility, to empower you to do your best and put yourself first. Our Total Rewards program rewards employees for their hard work, supporting their health, well-being, families, and ultimately their life journey. Total Rewards at Fabletics includes:   

- Hybrid Work Schedule*

-Discretionary Paid Time Off*    

-Summer Fridays*    

-Healthcare Plans    

-Employee Discounts    

-401k    

-Annual Bonus Program    

-Equity Program*    

-And More    

*Varied for retail, fulfillment and fully remote roles. 

The annual base salary range for this position is from $85,000-$105,000. The range provided includes the base salary that Fabletics expects to pay for the role. Offered base salary will be dependent on factors including the scope and complexity of the role, candidate’s related work experience, subject matter expertise and work location.   

#LI-GR1

Security Alert: Protect yourself from scams

At Fabletics, we're dedicated to recruiting top talent who share our drive for innovation. To safeguard candidates, Fabletics emphasizes legitimate recruitment practices. Initial communication is primarily via official email addresses and LinkedIn; beware of deviations. Personal data and sensitive information will not be solicited during the application phase. Interviews are conducted via phone, in person, or through the approved platforms Teams or Zoom—never via messaging apps or other calling services. Offers are merit-based, communicated verbally, and followed up in writing. If personal information is requested to initiate the hiring process, rest assured it will be through secure and protected means.

Fabletics, Inc. is an equal opportunity employer. We recruit, employ, compensate, develop, and promote regardless of race, national origin, religion, sex, sexual orientation, gender identity, age, disability, genetic information, veteran status, and other protected status as required by applicable. At Fabletics, Inc., we champion a vibrant workplace culture that thrives on diversity law and do not tolerate discrimination or harassment. We are one team from many backgrounds, innovating through diversity of individuals, who are driven by passion for creating an inclusive space for all. Fabletics, Inc. will continue to champion a workplace culture that prizes diversity and inclusivity. 

We encourage you to apply regardless of meeting all qualifications and/or requirements.