TECH801: AI Agent Developer (LLMs / Internal Knowledge Systems)

Overview

JerseySTEM is a nonprofit organization dedicated to bridging the STEM gap for underrepresented middle school girls in underserved communities. We are seeking a tech-savvy and innovative AI Agent Developer to join our volunteer team. This individual will design, implement, and optimize AI-powered agents using Large Language Models (LLMs) to help streamline access to internal organizational knowledge. Your work will directly support our 100% volunteer-powered team by improving how volunteers interact with and retrieve information from platforms like Google Drive, Salesforce, Slack, and Atlassian Jira.

Responsibilities

• Develop and refine AI agents powered by Large Language Models (OpenAI, Claude, Gemini, etc.) to support JerseySTEM's internal operations.
• Integrate AI tools with existing platforms (Google Workspace, Salesforce, Jira, Slack) to retrieve relevant knowledge, answer volunteer questions, and guide workflows.
• Create conversational flows, prompt chains, and context windows that allow volunteers to interact naturally with the AI agents.
• Maintain, test, and improve AI agents for accuracy, performance, and usability.
• Collaborate with the Operations, Technology, and Volunteer Onboarding teams to identify high-impact knowledge use cases.
• Document processes and provide training materials or onboarding instructions to help volunteers adopt the AI tools.

Qualifications

• Experience with LLMs (e.g., OpenAI GPT, Claude, or similar), prompt engineering, or AI agent frameworks.
• Familiarity with APIs or no-code/low-code tools for integrating AI with third-party platforms (e.g., Zapier, Make.com, Google Apps Script, Slack bots).
• Comfortable navigating and organizing content within Google Drive, Jira, Slack, and Salesforce.
• Strong communication skills to gather requirements and document technical solutions.
• Passion for education equity, community service, or nonprofit work.
• Ability to commit to ~6 hours/week for a minimum of 6 months.

Requirements

This is a remote volunteer position that offers hands-on experience in cutting-edge AI development and nonprofit operations. Your contribution will have a tangible impact on the efficiency and effectiveness of hundreds of JerseySTEM volunteers.