Principal Insights Analyst - League of Legends

The Insights discipline helps empower Rioters' decision-making to be more data-informed and put player experience at the forefront. We're an interdisciplinary group of scientists, consultants, and strategists from all sorts of backgrounds who join together to represent and advocate for players around the world. We believe that illuminating the globally diverse experiences, behaviors, and needs of players is critical to Riot living up to our player-focused mission. We're a group united by our love of games, science, and helping others succeed.

As a Principal Insights Analyst on League of Legends, you’ll join the Insights discipline – the group of researchers, analysts, data scientists, and strategists responsible for solving problems and executing analyses that enable Rioters to make difficult decisions with confidence. You’ll be tasked with tackling problems that affect League today and where it’s headed in the future, advising senior leaders on key decisions. Your background in data analysis, research, and strategic decision-making will ensure that you’re an effective advocate for players and can provide mentorship to grow those around you. 

This role focuses on answering some of our hardest questions on League as well as playing an integral part in mentoring and growing the next generation of analysts through your craft expertise. We strive to understand League as a full ecosystem, joining game, publishing, and Esports learnings into one holistic product perspective. Finally, you’ll be partnered with people across different work functions, so relationship management is a key part of your craft.

Responsibilities:

• Lead end-to-end Insights projects on League of Legends, helping solve ambiguous, high-impact product and business problems
• Design and execute multi-modal studies, integrating analytics and research to guide strategic decisions across League’s broader ecosystem — including the game, publishing, and esports
• Apply machine learning and statistical modeling techniques to uncover insights in player behavior, forecast product performance, and support ecosystem-level strategies
• Collaborate with data engineers and analysts to design and maintain ETL processes and data structures that ensure data quality, scalability, and accessibility for downstream insights
• Communicate data-driven narratives and recommendations to diverse audiences, including product teams and League leadership, to drive understanding and action
• Model and mentor best practices in analytics craft, supporting the growth of fellow analysts and elevating overall analytical quality across the team
• Proactively identify player and business opportunities through deep analytical and strategic thinking
• Partner closely with League game leadership team and senior stakeholders to shape product direction and strategies

Required Qualifications: 

• BA/BS in Statistics, Data Science, Computer Science, Applied Mathematics or a related field
• 9+ years of experience in analytics, data science, business intelligence, consulting, or related roles involving complex quantitative analysis
• Strong experience identifying and breaking down complex problems and problem spaces using various business or product frameworks and crafting optimal solutions for our players and our business
• Proficiency with SQL, Python, Databricks, Tableau or similar data management and visualization tools
• Experience developing, validating, and interpreting machine learning models (e.g., clustering, classification, regression) to answer strategic product questions
• Proven ability to lead and deliver across functional workstreams in collaboration with designers, product managers, and engineers
• Strong communication and presentation skills with senior stakeholders

Desired Qualifications:

• Strong familiarity with League of Legends as a player
• Experience working on live service games, especially within insights or data functions
• Experience with developing and maintaining scalable data warehouse schemas and architecture to support analytical reporting needs
• Advanced degree (MS, PhD, MBA) in a relevant field (e.g., Economics, Computer Science, Statistics, Behavioral Sciences)

For this role, you'll find success through craft expertise, a collaborative spirit, and decision-making that prioritizes the delight of players. We will be looking at your past studies, experience, and your personal relationship with games. If you embody player empathy and care about players' experiences, this could be your role!

Our Perks:

Riot focuses on work/life balance, shown by our open paid time off policy and other perks such as flexible work schedules. We offer medical, dental, and life insurance, parental leave for you, your spouse/domestic partner, and children, and a 401k with company match. Check out our benefits pages for more information.

At Riot Games, we put players first. That mission drives every decision in our quest to create games and experiences that make it better to be a player. Whether you’re working directly on a new player-facing experience or you’re supporting the company as a whole, everyone at Riot is part of our mission. And just like in our games, we’re better when we work together. Our goal is to create collaborative teams where you are empowered to bring your unique perspective everyday. If that sounds like the kind of place you want to work, we’re looking forward to your application.

It’s our policy to provide equal employment opportunity for all applicants and members of Riot Games, Inc. Riot Games makes reasonable accommodations for handicapped and disabled Rioters and does not unlawfully discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, handicap, veteran status, marital status, criminal history, or any other category protected by applicable federal and state law. We consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with applicable federal, state and local law, including the California Fair Chance Act, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance, and the Washington Fair Chance Act.

Per the Los Angeles County Fair Chance Ordinance, the following core duties may create a basis for disqualifying candidates with relevant criminal histories:

• Safeguarding confidential and sensitive Company data
• Communication with others, including Rioters and third parties such as vendors, and/or players, including minors
• Accessing Company assets, secure digital systems, and networks
• Ensuring a safe interactive environment for players and other Rioters

These duties are directly related to essential operations, safety, trust, and compliance obligations within our organization. Please note that job duties may evolve based on business needs and additional responsibilities may be assigned as necessary to maintain operational efficiency and security.