Assistant Manager

About the Role:

Grade Level (for internal use):

09

The Team: Corporate Profiles Operations team builds & manages ‘Corporate Firmographic’ information for Key Private & Public companies globally by doing secondary research from key fillings like 10K, 8K, Company websites, regulator websites, press releases etc. 

The Team builds on and provides an integrated view of Entities and their firmographic information like business, product lines, name changes, addresses etc. This Data enables a consolidated view of an organization for effective Risk Assessment, comparison & single point view of all essential intelligence. 

 

The Impact: This role will involve working with the immediate team members and other Managers of Corporate Data group across locations and across functions like Content, Data Management, Product etc. 

 

What’s in it for you: This is an opportunity to lead the team consisting of 10 to 15 Researchers & Senior researchers and contribute towards achieving the team’s goals. Accountability would be towards understanding and owning the business objectives; communicate with passion and enthusiasm, embrace change as a way of working; and lead by example when communicating new initiatives. This also gives an immense opportunity to learn more on project implementation, stakeholder relationship & building technical acumen by virtue of involvement in various projects.  

 

Responsibilities:  

• Having a people first mindset, showing empathy and supporting members in challenging times 

• Motivating the team, executing career progression discussions and succession planning. Developing technical acumen within group for future growth 

• Setting SMART objectives for team members, Preparing, and conducting development reviews/appraisals 

• Managing dynamic work allocation of team members and setting up an efficient R&A matrix 

• Monitoring team performance (Maintaining & communicating Time Utilization, Quality stats etc.), setting challenging benchmarks and ensuring efficient resource utilization. 

• Ensuring clear, transparent & timely communication upward, across, and downward 

• Monitoring and managing internal/external client queries 

• Executing short-term to long term projects from resource planning to execution in partnership with Data Management team, Product team & technology team. Driving meaningful conversation with stakeholders with high agility & fair technical understanding 

• Understanding the process and workflow to the extent that ideas are generated around eliminating gaps in content and establishing best practices. Driving a lean mindset & ability to bring process efficiencies. 

• Meeting all critical timelines & requirements on BAU workflows/KPIs & projects, Problem solving at all levels 

• Serve as the primary escalation point for critical and time - sensitive client queries, ensuring accurate and timely resolutions.

• Collaborate cross-functionally with internal stakeholders (Product, Data, Support) to triage issues and provide end-to-end visibility to clients.
• Analyze large volumes of structured and unstructured data to identify root causes, patterns, and proactive resolutions.
• Develop and maintain dashboards, reports, or tools to monitor query trends, SLAs, and recurring issues.
• Document best practices and provide guidance/training to junior team members or new joiners.

 

What We’re Looking For:  

• Graduate or PG with above mentioned experience 

• Considerable understanding on concepts such as Agile, Scrum, Lean, Gen AI (CoPilot, Google Gemini etc) 

• Basic tech acumen to understand capabilities of technologies like RPA, Machine learning, Python & other related data industry relevant technologies. 

• Experience in Lean Six Sigma, Advanced Excel, SQL/VB would be preferred. 

• Excellent written and verbal communication 

• Experience of mentoring, coaching, project planning, conflict management, change management etc. 

• Proven record of conflict management, stakeholder management, performance management & workflow management 

• Proven record of data visualization & presentation skills with structured approach to complicated problems 

• Experience of leveraging one or many technologies to solve business problems 

 

Basic Qualifications: 

• Graduate or PG with above mentioned experience 

• Excellent written and verbal communication 

• Related relevant experience. Although we do not keep a minimum experience as a criterias, we are looking for a person who have experimented & have mastered skills mentioned above. 

• Experience of mentoring, coaching, project planning, conflict management, change management, etc. 

What’s In It For You?

Our Purpose:

Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology–the right combination can unlock possibility and change the world.

Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence®, pinpointing risks and opening possibilities. We Accelerate Progress.

Our People:

We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.

From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We’re constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference.

Our Values:
 

Integrity, Discovery, Partnership

At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals.

Benefits:

We take care of you, so you can take care of business. We care about our people. That’s why we provide everything you—and your career—need to thrive at S&P Global.

Our benefits include: 

• Health & Wellness: Health care coverage designed for the mind and body.

• Flexible Downtime: Generous time off helps keep you energized for your time on.

• Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.

• Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.

• Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.

• Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference.

For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries

Global Hiring and Opportunity at S&P Global:

At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets.

Recruitment Fraud Alert:

If you receive an email from a spglobalind.com domain or any other regionally based domains, it is a scam and should be reported to reportfraud@spglobal.com. S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, “pre-employment training” or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here.

-----------------------------------------------------------

Equal Opportunity Employer

S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law.  Only electronic job submissions will be considered for employment.  

 

If you need an accommodation during the application process due to a disability, please send an email to: EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person.  
 
US Candidates Only:  The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law.  Pay Transparency Nondiscrimination Provision - https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

-----------------------------------------------------------

10 - Officials or Managers (EEO-2 Job Categories-United States of America), DTMGOP103.1 - Middle Management Tier I (EEO Job Group), SWP Priority – Ratings - (Strategic Workforce Planning)