Program and Data Manager

USA-NC - Charlotte Office, United States

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Wasserman operates at the epicenter of sports, music, entertainment and culture, serving talent, brands and properties on a global scale. Wasserman Live specializes in delivering branding and signage, custom fabrication, live event production and experiential operations across sports, music, entertainment and culture. Working with the world’s most iconic properties and brands, we elevate live events to make them unforgettable.

 

Headquartered in Los Angeles, Wasserman's presence spans 28 countries and more than 70+ cities, including New York, London, Abu Dhabi, Amsterdam, Hong Kong, Madrid, Mexico City, Toronto, Paris and Sydney. For more information, please visit www.teamwass.com.

Job Description

Wasserman Live is seeking a highly organized and detail-oriented Data and Program Manager to oversee the data management and operational coordination for the Look and Signage program of the FIFA World Cup 2026. This role will be responsible for collecting, analyzing, and managing all data related to the design, production, installation, and maintenance of all branding elements across FIFA World Cup venues, non-competition venues, hotels and training sites. The successful candidate will work closely with internal teams, FIFA stakeholders, designers, and external vendors to ensure seamless execution, and they will use data insights to optimize the delivery and impact of branding throughout the event.

Key Responsibilities:

Data Management and Reporting:

  • Collect and analyze data related to the artwork delivery/upload, production, and installation of branding at all FIFA World Cup venues.
  • Work together with Quest support to improve the reporting and tracking based on the centralized database.
  • Generate regular reports and dashboards to provide real-time insights into the status of Quest, including progress tracking, issues, and budget utilization.
  • Analyze post-event data to evaluate the effectiveness of signage placement and overall design impact, providing recommendations for future improvements.

Program Coordination:

  • Manage the overall program timeline for the Look and Signage project, ensuring that all milestones are met and resources are allocated efficiently.
  • Work closely with the Project Director, Project General Manager, Look & Wayfinding team, and external vendors to ensure timely and accurate execution of signage production and installation.
  • Coordinate between various internal departments (e.g., Production, Operations, Logistics, Look & WFS) to ensure smooth implementation of the brand across FIFA World Cup venues, non-competition venues, hotels and training sites.
  • Facilitate communication between stakeholders to ensure that all requirements are understood and deadlines are met.

Process Optimization and Efficiency:

  • Identify areas where data insights can improve operational processes, optimize resource allocation, and enhance the quality of the signage program.
  • Implement and streamline processes for the collection, storage, and analysis of data to support decision-making and program execution.
  • Ensure data integrity and consistency across all reporting platforms and project management tools.

Vendor and Stakeholder Management:

  • Assist in the management of relationships with external vendors and contractors involved in the branding production, installation, and maintenance.
  • Use data to track vendor performance, ensure adherence to timelines, and manage any issues or delays.
  • Work with external partners to ensure that all branding-related data (e.g., asset inventory, installation schedules) is shared and updated in a timely manner.

Budget and Resource Management:

  • Track and manage the budget for signage-related activities, ensuring that all costs are within scope and aligned with financial goals.
  • Monitor expenditures and resource usage, identifying potential cost savings and efficiency improvements where possible.
  • Provide financial reports and budget forecasts to senior management on a regular basis.

Risk Management:

  • Identify risks related to branding design, production, or installation and work with the broader team to develop mitigation strategies.
  • Manage risk register and open points list and ensure that any potential issues or roadblocks are flagged early, with clear actions outlined to address them.

Program Evaluation and Post-Event Analysis:

  • Conduct post-event analysis to assess the overall success of the branding program, using data to evaluate its impact on attendee experience and brand visibility.
  • Lead debrief sessions with stakeholders to gather feedback and identify opportunities for process and program improvements for future events.

Qualifications:

  • Experience:
    • Minimum of 5-7 years of experience in data management, project management, or program coordination, with a focus on large-scale events or sports industry projects.
    • Strong background in managing complex, multi-faceted programs, ideally with experience in signage, branding, or event operations for global events like the FIFA World Cup.
    • Experience with project management tools (e.g., MS Project, Asana, Smartsheet, Monday.com) and data analytics platforms (e.g., Excel) is highly desirable.
  • Skills and Abilities:
    • Exceptional organizational and data management skills, with the ability to handle multiple projects and data sets simultaneously.
    • Proficiency in data analysis and reporting, with the ability to translate complex data into actionable insights.
    • Strong problem-solving skills, with the ability to anticipate challenges and proactively address them.
    • Excellent communication skills, with the ability to liaise effectively with cross-functional teams, vendors, and external stakeholders.
    • A keen eye for detail and a passion for accuracy and quality.
  • Education:
    • A degree in Data Science, Business Administration, Project Management, Event Management, or a related field is preferred.
    • Certifications in project management (e.g., PMP) or data analysis (e.g., Google Data Analytics, Tableau Certification) are a plus.

Key Attributes:

  • Data-driven, detail-oriented, and highly organized.
  • Strong ability to work under pressure and meet tight deadlines in a dynamic, fast-paced environment.
  • Collaborative and proactive with a problem-solving mindset.
  • Ability to manage and interpret large sets of data to improve operational performance and decision-making.
  • A passion for large-scale global events and an understanding of the importance of branding and signage in creating memorable experiences.

Wasserman does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.

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* Salary range is an estimate based on our AI, ML, Data Science Salary Index 💰

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Category: Leadership Jobs

Tags: Asana Data analysis Data Analytics Data management Excel Sports industry Tableau

Perks/benefits: Career development Team events

Region: North America
Country: United States

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