Commercial Data Analyst - EMEA

Job title: Commercial Data Analyst - EMEA
Department: Commercial Operations
Location: Delta Park, Fareham, UK (Open to applications across EMEA)*
GLS: P02
Working hours: Monday – Friday, 37.5 hours per week

*Would need to be based and commutable to a local CooperVision office

A brighter future awaits you

CooperVision is one of the world’s leading manufacturers of soft contact lenses with a presence in over 100 countries. Being part of CooperVision means helping improve the way people see each day. It’s more than making contact lenses, it’s about giving lens wearers freedom and confidence to move about their daily lives. We’re all about bright futures – for our people and those who wear our contact lenses.

Scope:

Reporting to the EMEA Head of Commercial Data and as part of a small Data Governance team, this role supports CooperVision’s vision of executing a single enterprise data strategy. The successful candidate will personally be responsible for the successful execution of critical data maintenance tasks and analysis as well as supporting the markets as they carry out their own data management activities in alignment with the global data management framework. This role requires excellent communication skills, an understanding of how data and data maintenance supports commercial processes and business reporting with the technical skills to operate data environments and data quality.

Job Summary:

CooperVision has outlined a clear strategy to grow and establish itself as the #1 contact lens provider in Europe and the wider EMEA region, becoming a $1bn business by 2026. Reporting to the EMEA Head of Commercial Data, this role exists to ensure the integrity of the data assets created post OneVision deployment is maintained. CooperVision’s data structures and systems are more integrated than at any time before and expertise in Oracle Trading Community Architecture (TCA) is required at a regional level perform and lead markets through data maintenance activity.

Essential Functions & Accountabilities:

• Provide a focal point for up to 28 EMEA markets to ensure country data maintenance supports regional and global business process needs.
• Ensuring data ServiceNow ticket Service Level Agreements (SLAs) of 48 hours are adhered to.
• Working with the EMEA Head of Commercial Data, ensure that new customer set-up follows the new customer data set-up process for golden and non-golden data e.g. creation of an account and account relationships, establishing account bill to / ship to relationship.
• Working with the EMEA Commercial Data Lead ensure that the maintenance of existing customer records adheres to global data standards e.g. data to enrich existing customer attributes, managing inactive records, movements of customers to new customer models.
• Support the region and work with the global team to develop and evolve customer data management including identification of new customer data frameworks that accurately represent the way CooperVision engages with its customers.
• Additional accountabilities include: maintaining contact data in SalesForce CRM, EMEA data changes to SalesForce Apttus accounts, Customer/Finance data for non-golden set up relating to products and pricing and supporting data governance of distribution data in JDA.
• Anticipated role breakdown: 90% data analysis and management, 10% personal development

Travel:

This role can be based anywhere in the UK or Europe and travel will be required depending on the needs of the project or depending on the needs of the Commercial Operations & Strategy function:

Qualifications, Knowledge, Skills and Abilities:

The successful candidate will have a data management and analytics background with a knowledge of information technology systems and tools.

• Attention to detail
• Ability to work accurately in a fast-paced environment
• Excellent data manipulation skills using SQL, Python and Excel
• Good knowledge of key commercial processes
• Good knowledge of how systems and data support key commercial processes
• Good analytical and problem-solving skills
• Good communication and partnering skills
• English language - Excellent written and verbal communication skills
• Knowledge of relevant applications such as Sales Force, eCommerce applications, big data solutions, and data management and linkage tools.

Work Environment:

• Desk based – and expected to combine office working with home working
• Prolonged screen use
• Onsite – with internal flexible working policy

Experience:

• Prior experience/expertise with Customer Master data, Oracle TCA structure, SalesForce (SFDC) and Manufacturing & Distribution using JDA is a plus.
• Experience of data maintenance and analysis in MDM technology (preferably Oracle)

Education:

Bachelor’s degree in information technology related discipline preferred

What we offer:

You’ll receive competitive compensation and a fantastic benefits package including; 25 days holiday, pension scheme, healthcare cover, life assurance, access to our Wellness Platform to support you in mental health and wellbeing, a discounted contact lens scheme and much more.

We are committed to our employees’ personal and professional development and offer extensive training to support your career growth and help every individual to reach their full potential. To help us achieve our goals, we’ll give you everything you need to help you achieve yours.

We also provide access to LinkedIn Learning to help you develop in you career and grow with CooperVision.

What you can expect:

As a CooperVision employee, you’ll be welcomed into a diverse and progressive global business. We appreciate how important fostering an inclusive culture is and how different perspectives add value and contribute to our success.

If you like what you see, take the first step towards your Brighter Future and apply today! All suitably qualified applicants will receive equal consideration and opportunities from CooperVision.

We operate a candidate referral scheme, so if you know anyone who could be a perfect fit for this role, please email their CV to referafriend@coopervision quoting the job reference code to enjoy a £100 voucher reward if they are successful!

Please view our careers page at https://hcjy.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1to view all other opportunities.

#LI-ONSITE LI-JH1

CooperVision is a global leader in the contact lens industry, dedicated to helping improve the way people see every day. Achieving that goal takes the collaboration of team members with wide-ranging skills; from scientists and researchers, to manufacturing and operations experts, to sales and marketing professionals.

At CooperVision, our effort to improve lives begins with our employees. We are committed to developing people as a key global differentiator and our most important asset. We empower employees to succeed, rewarding great thinking and hard work with competitive pay, comprehensive benefits, and with a special focus on wellness. Our commitment to our core values and an employee-centric culture fuel a deeply engaged, high performing organization.

CooperVision employees pride themselves on being proactive, innovative, flexible and friendly. That's a strong reflection of our corporate culture—and part of the reason CooperVision may be a great workplace for you.