Operations Delegated Data Lead

Time Type:

Full time

Working Pattern:

Hybrid​
Purpose of the RoleAs Operations Delegated Data Lead, you will be responsible for managing the end-to-end process of receiving, processing, and validating delegated Risk, Premium, and Claims delegated data. A key aspect of the role involves working closely with an outsourced partner to ensure adherence to standard operating procedures, agreed service levels and data quality standards. Your goal will be to deliver high-quality, reliable delegated data and ensure exceptional service to internal stakeholders.

Data is one of AEGIS’s greatest assets, and in this role, you will ensure it is well-managed, fit for purpose, and delivering maximum value to the business. You will work closely with data owners, stakeholders, and internal teams to embed best practices and lead delegated data quality initiatives, enabling accurate, timely, and meaningful insights for informed decision-making across the organisation.​​
Duties and Accountabilities

• Direct a team of external third-party delegated data specialists to ensure accurate, complete, and timely delegated data delivery in line with contractual agreements, escalating issues as required
• Oversee the entire delegated data lifecycle, including retrieval, ingestion, validation, queries and reconciliation of risk, premium, and claims data including ownership and maintenance of the AEGIS’ Delegated Data Procedure Manual
• Ensure received delegated data aligns with contractual binder terms, Lloyd’s Cover holder Reporting Standards, and AEGIS’ reporting requirements
• Maintain and enhance delegated data tracking logs and dashboards, collaborating with the Data Science and Analytics team to ensure all business report requirements are fit for purpose and accurate. Produce MI reports for use in internal and external meetings
• Work collaboratively with Data Governance, Underwriters, Exposure Management and the Delegated Authority team to enhance best practice, embed new procedures, monitor quality and resolve data related issues in a timely manner
• Serve as the primary contact with the Bordereaux Management System vendor, planning and managing system upgrades and enhancements
• Represent Operations at internal meetings and AEGIS at external market forums/committees in relation to delegated data and stay up to date with market and regulatory requirements ensuring AEGIS policies, procedures and working practices meet expectations
• Be responsible for driving automation/AI initiatives to streamline the ingestion of delegated data and reduce costs in line with AEGIS’ strategic objectives

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Skills, Knowledge and Experience

The successful candidate will have:

• An advanced understanding of delegated data lifecycle
• Proven experience managing delegated data in the London Market Insurance industry
• Knowledge of Lloyd’s Minimum Standards and market led delegated data and project initiatives
• Strong understanding of underwriting and claims processes in delegated arrangements.
• Familiarity with VIPR delegated data management tools would be advantageous
• High attention to detail

• Excellent stakeholder management and communication skills.
• Ability to work independently, manage priorities, and meet tight deadlines.
• Competent in Microsoft Excel (pivot tables, lookups) and general data manipulation.
• Familiarity with Power BI and Microsoft Visio would be advantageous

AEGIS Values

Fairness and respect

We make decisions considering the best interests of key stakeholders. We are direct and straightforward in our actions, working collaboratively to create a culture of fairness and respect.

Open and inclusive

We act with integrity, valuing diversity of thought and background. We take time to listen to the needs of our customers, stakeholders and colleagues working together to seek and share information.

Ambitious

We have a passion for success, aspiring to be recognised as best in class. We embrace new opportunities, encouraging innovation in pursuit of our goals.

Striving to be better

We strive to improve at all times, challenging complacency, being agile and adapting to change. We always seek to improve our customers’ experience with us.

Investing in people’s potential

We provide an environment where each employee can reach their personal potential. We encourage personal accountability for performance and individual ownership for growth and success.

AEGIS London is an equal opportunities employer and recognises the value of a diverse workforce in facilitating better decision making and business growth. We encourage a variety of differing views, perspectives and insights to create a collaborative working environment. Diversity and Inclusion are fundamental to our business and we encourage applications from all backgrounds recognising the diversity of society and our customers.

It’s important to us that you are able to perform at your best when applying for a role with AEGIS London. If there are any adjustments we can reasonably make to ensure that the process is accessible for you please telephone us on +44(0)20 7856 7856 or email recruitment@aegislondon.co.uk

As a business, we understand individual circumstances may differ and aim to be adaptable and to support flexible working practices. Talk to our recruitment team to understand how AEGIS London can help support you in reaching your full potential