Software Engineer II - Business Intelligence Team

Bloomreach is building the world’s premier agentic platform for personalization.We’re revolutionizing how businesses connect with their customers, building and deploying AI agents to personalize the entire customer journey.

• We're taking autonomous search mainstream, making product discovery more intuitive and conversational for customers, and more profitable for businesses.
• We’re making conversational shopping a reality, connecting every shopper with tailored guidance and product expertise — available on demand, at every touchpoint in their journey.
• We're designing the future of autonomous marketing, taking the work out of workflows, and reclaiming the creative, strategic, and customer-first work marketers were always meant to do.

And we're building all of that on the intelligence of a single AI engine — Loomi AI — so that personalization isn't only autonomous…it's also consistent.From retail to financial services, hospitality to gaming, businesses use Bloomreach to drive higher growth and lasting loyalty. We power personalization for more than 1,400 global brands, including American Eagle, Sonepar, and Pandora.

Join our Business Intelligence team as a full-time Software Engineer II (medior). We offer remote work in Central & Eastern Europe, with optional office space in Bratislava, Brno, or Prague. Your engineering manager, Peter Phanvan, is happy to answer any questions, so feel free to hit him up. The salary starts at 3000 EUR gross per month and will be adjusted based on your experience and skills.

What challenge awaits you?

Prepare to dive into the exciting world of data-driven insights. You will build and maintain components that empower our clients to make smart business decisions. This involves turning complex data into actionable insights, creating intuitive user experiences, and integrating cutting-edge AI technologies.

You will collaborate closely with engineering teams, data scientists, and product managers to ensure seamless integration of our business intelligence features with the rest of our platform, fostering a culture of collaboration and innovation. This role offers a unique opportunity to combine your technical expertise with a passion for data storytelling and a desire to empower businesses with data-driven insights.

Feature Design & Delivery

You will translate business requirements into technical specifications, design and implement APIs for data access and manipulation, and integrate GenAI / LLM models as backend services. You will collaborate with product designers and front-end engineers on API design and data structures.

Quality & Performance Assurance

Developing comprehensive unit and integration tests is part of this. You'll implement robust logging and monitoring for key performance indicators, and perform code reviews in conjunction with QA engineers.

Component Support & Maintenance

Expect to provide L3 support for client inquiries and troubleshoot backend issues. You will also implement bug fixes and performance enhancements, and document codebase and processes for maintainability and collaboration.

What tech stack and products do we offer?

• Python 
• Google Kubernetes Engine
• BigQuery
• MongoDB, Redis
• Grafana, Sentry, Gitlab, Jira, PagerDuty 

We leverage advanced analytical techniques, including predictive modelling, trend analysis, and anomaly detection, to create impactful features. We are also exploring the integration of AI technologies like natural language processing and machine learning for anomaly detection to further enhance our platform. Experience with data mining, statistical modelling, data visualization, and AI technologies would be highly valuable for building and maintaining these features.

What do we expect from you?

We're looking for someone with the right professional experience and personal qualities to collaborate effectively and contribute to our team's success.

Professional experience

• Proven experience in Python engineering: Strong Python skills are essential for building our data-driven features. Experience with data processing, data structures, and algorithms is key.
• Solid understanding of software architecture principles: Building scalable and reliable features for our platform requires a solid understanding of software architecture principles, especially in the context of APIs and microservices for data access and manipulation.
• Experience with version control systems (e.g., Git) and CI/CD pipelines: We utilize Git for code management and CI/CD pipelines for efficient development and deployment. Experience with these tools will streamline your workflow.
• Familiarity with common data analysis and ML frameworks: While we are not strictly an ML team, we are exploring the integration of AI and machine learning. 

Personal qualities

• Demonstrates strong initiative and a proactive approach to problem-solving.
• Excellent communication and collaboration skills, with the ability to work effectively within a team.
• A genuine passion for learning new technologies and keeping up-to-date with the latest advancements.
• A commitment to delivering high-quality work and a dedication to continuous improvement.

Your success story will be

• In 30 Days: Successfully onboard and contribute to ongoing tasks, demonstrating understanding of the codebase and team processes.
• In 90 Days: Contribute to design discussions and independently deliver high-quality code for assigned features. Participate in investigating and resolving production issues.
• In 180 Days: Independently manage larger tasks, contribute to team improvements, and confidently handle L3 support, investigating and resolving production issues.

#LI-KP1

More things you'll like about Bloomreach:

Culture:

• A great deal of freedom and trust. At Bloomreach we don’t clock in and out, and we have neither corporate rules nor long approval processes. This freedom goes hand in hand with responsibility. We are interested in results from day one. 
• We have defined our 5 values and the 10 underlying key behaviors that we strongly believe in. We can only succeed if everyone lives these behaviors day to day. We've embedded them in our processes like recruitment, onboarding, feedback, personal development, performance review and internal communication. 
• We believe in flexible working hours to accommodate your working style.
• We work virtual-first with several Bloomreach Hubs available across three continents.
• We organize company events to experience the global spirit of the company and get excited about what's ahead.
• We encourage and support our employees to engage in volunteering activities - every Bloomreacher can take 5 paid days off to volunteer*.
• The Bloomreach Glassdoor page elaborates on our stellar 4.4/5 rating. The Bloomreach Comparably page Culture score is even higher at 4.9/5

Personal Development:

• We have a People Development Program -- participating in personal development workshops on various topics run by experts from inside the company. We are continuously developing & updating competency maps for select functions.
• Our resident communication coach Ivo Večeřa is available to help navigate work-related communications & decision-making challenges.*
• Our managers are strongly encouraged to participate in the Leader Development Program to develop in the areas we consider essential for any leader. The program includes regular comprehensive feedback, consultations with a coach and follow-up check-ins.
• Bloomreachers utilize the $1,500 professional education budget on an annual basis to purchase education products (books, courses, certifications, etc.)*

Well-being:

• The Employee Assistance Program -- with counselors -- is available for non-work-related challenges.*
• Subscription to Calm - sleep and meditation app.*
• We organize ‘DisConnect’ days where Bloomreachers globally enjoy one additional day off each quarter, allowing us to unwind together and focus on activities away from the screen with our loved ones.
• We facilitate sports, yoga, and meditation opportunities for each other.
• Extended parental leave up to 26 calendar weeks for Primary Caregivers.*

Compensation:

• Restricted Stock Units or Stock Options are granted depending on a team member’s role, seniority, and location.*
• Everyone gets to participate in the company's success through the company performance bonus.*
• We offer an employee referral bonus of up to $3,000 paid out immediately after the new hire starts.
• We reward & celebrate work anniversaries -- Bloomversaries!*

(*Subject to employment type. Interns are exempt from marked benefits, usually for the first 6 months.)

Excited? Join us and transform the future of commerce experiences!

If this position doesn't suit you, but you know someone who might be a great fit, share it - we will be very grateful!

Any unsolicited resumes/candidate profiles submitted through our website or to personal email accounts of employees of Bloomreach are considered property of Bloomreach and are not subject to payment of agency fees.

#LI-Remote