Salesforce Effectiveness Specialist

Job Description

Our Animal Health Sales Force Effectiveness (SFE) team is innovating how we understand our customers and their needs. Working cross-functionally, we are inventing new ways of communicating, measuring, and interacting with our customers, leveraging data, CRM, and analytics. Are you passionate about helping people see and understand data? You will take part in an exciting journey to help transform our organization into the premier data-driven company.

As a Sales Force Effectiveness Specialist, you will be responsible for designing and developing effective data visualization solutions to provide actionable insights and support clear information sharing for internal business stakeholders. You will utilize CRM systems to improve team productivity through data analysis and communication, while creating user-focused visuals and dashboards that enable informed decision-making.

 

Job Responsibilities:

• Regular competitor and market data analysis, and other ad-hoc analysis, depending on business unit needs

• Leading and implementing global business intelligence projects in the market

• To/in market sales reporting, optimization, and maintenance of current systems and processes

• Preparing monthly performance reports of the field force for all business units, and monthly sales analysis, free goods rebates, and stock tracking of wholesalers.

• Manage, develop, and maintain CRM systems (Salesforce) for Turkiye

• Prepare and implement CRM and e-detailing system training programs for sales and marketing teams, and troubleshoot issues faced by the sales force on the CRM system

• Assist Sales and Marketing teams with territory alignment, target optimization, segmentation, cycle planning, call targets, bonus schemes, and development.

 

Required Qualifications and Competencies

• Bachelor's degree in statistics, econometrics, mathematics, economics, or engineering sciences,

• Excellent command of English and Turkish, both written and spoken,

• Preferably experience in Sales Force Effectiveness / Sales Analysis / IMS in Pharma Companies

• Experience in pharmaceutical commercial analytics, including Field Force Effectiveness, customer engagement, market performance assessment, as well as web, campaign, and digital engagement analytics.

• Possess knowledge of data management best practices within Salesforce, covering cleansing, migration, and maintenance.

• Possess experience in project management, specifically in Salesforce implementations or enhancements, and a deep understanding of business processes and objectives to align Salesforce with the organization's overall goals.

• Solid understanding of data engineering and modeling, including ETL workflows, Dataiku, Databricks, Informatica, and database technologies like Redshift and Snowflake, with programming skills in SQL and Python.

We are proud to be a company that embraces the value of bringing diverse, talented, and committed people together. The fastest way to breakthrough innovation is when diverse ideas come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another’s thinking and approach problems collectively. We are an equal opportunity employer, committed to fostering an inclusive and diverse workplace.

Current Employees apply HERE

Current Contingent Workers apply HERE

Search Firm Representatives Please Read Carefully 
Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company.  No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails. 

Employee Status:

Regular

Relocation:

VISA Sponsorship:

Travel Requirements:

Flexible Work Arrangements:

Hybrid

Shift:

Valid Driving License:

Hazardous Material(s):

Required Skills:

Business Intelligence (BI), Business Processes, Business Process Management (BPM), Commercial Analytics, Customer Relationship Management (CRM), Data Analysis, Data Management, Data Modeling, Data Visualization, Management Process, Performance Reports, Project Management, Sales Force Effectiveness, Troubleshooting

Preferred Skills:

Job Posting End Date:

08/18/2025

*A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.