Surveillance Analyst – Data Analytics and Reporting

Company Description

Full Time | Crown Melbourne

BETTER BEGINS HERE

Crown Melbourne is a great place to visit and it’s an even better place to work, a place where you can play your part in creating joyful experiences for our guests and our people. We value passion, creativity, and an appetite for change - for the better. Here, you’ll be part of the team, empowered to explore more, experience more and supported by your leader to grow and develop.

The Role

We’re seeking a data-driven and detail-oriented Surveillance Analyst – Data Analytics and Reporting to join our Surveillance team at Crown Melbourne. Reporting to the Intelligence Analysis & Reporting Manager, this role plays a key part in enhancing Crown’s surveillance capabilities through advanced data analytics, reporting and intelligence insights.

You’ll work closely with Surveillance and Technology/Data teams to design and implement robust analytics processes, support investigations and contribute to compliance reporting. This is a unique opportunity to apply your analytical expertise in a dynamic, high-stakes environment.

Some responsibilities of the role will include, but are not limited to:

• Execute data analytics and visualisation activities to support Surveillance operations
• Develop and maintain dashboards and reporting tools
• Provide insights and recommendations on gaming patterns, investigations and workflow efficiencies
• Support Section 25 compliance reporting and other regulatory requirements
• Prepare analytical reports and communicate findings to internal stakeholders
• Coach team members and contribute to a culture of continuous learning
• Ensure compliance with all relevant legislation, policies, and procedures

About You

You’re a curious and analytical thinker with a passion for uncovering insights through data. You thrive in collaborative environments and are committed to maintaining the highest standards of integrity and compliance.

To be successful, you will have:

• Experience using data analytics and visualisation tools (e.g. SQL, Splunk, Python, R, Tableau, PowerBI)
• Strong communication and report writing skills
• Knowledge of the regulatory environment within the gaming industry
• Experience in a casino surveillance environment (preferred)
• A qualification in Data Science, IT Business Management or a related field highly desired
• Ability to obtain and maintain required Casino Special Employee Licences across jurisdictions

What You Can Expect From Us

• A collaborative and inclusive team culture
• Opportunities to grow your career within Surveillance or across Crown’s broader business units
• Complimentary meals while on shift, discounted parking, and discounts across Crown’s restaurants and hotels

Additional Information

Applications Close: Monday 11th August 2025

What you can expect from us

On top of exciting career possibilities, we offer better exposure to experiences and learning. To see our range of benefits and opportunities visit Crown Resorts Careers.

Our Crown Community celebrates uniqueness and embraces diversity. We welcome the creativity, insights and experiences from people of different race, age, religion, cultural background, gender, people with disability, people who identify as LGBTIQ+ and Aboriginal and Torres Strait Islander; people like you.