Data Analyst - Credit Compass

Imagine a world where every small business has the power to thrive. That's the world we're building at iwoca. Small businesses aren't just statistics – they're the heartbeat of our communities, the character of our high streets, and the engine of our economy. Since 2012, we've revolutionised how these businesses access finance, turning what was once a lengthy, frustrating process into something remarkable: funding that's fast, flexible, and actually works for modern businesses.

Our impact speaks for itself: we've provided billions in funding to over 150,000 businesses across Europe, making us one of the continent's leading fintech innovators. But we're just getting started. Our mission? To empower one million businesses with the financial tools they deserve.

We combine cutting-edge technology and data science with genuine human understanding to make finance feel less like a barrier and more like a superpower. Whether it's managing cash flow or seizing unexpected opportunities, we ensure businesses get the funds they need – often within minutes.

While we've already achieved significant milestones, our ambition to grow and solve even more challenges for small businesses drives us forward. To continue growing, we want to be more than just a lender, we want to be a partner. Credit Compass is one of our new ventures, designed to bring clarity, and enable businesses to understand, monitor, and improve their credit position. Many small business owners currently lack insight into their credit score, its drivers, or how to elevate it.

Credit Compass is poised to change that, giving them the power to build a stronger financial future and allowing us to become their essential partner in securing funding for growth and expansion. This initiative requires close collaboration with senior management and is at the forefront of iwoca's future strategic positionment.

Your mission

As the Data Analyst for the Credit Compass team, you will be instrumental in helping shape up the product and commercial strategy. You’ll do this by becoming the expert on the credit compass data, supporting the rest of the team to make smarter, data-led decisions.

This role involves close collaboration with a small and experienced team of engineers, designers, product managers and marketers, who operate as a startup within iwoca. Working directly for the New Ventures Lead you’ll be supported to develop at pace, enabling you to take on more responsibility and accelerate your career.

The responsibilities

• Perform in-depth data exploration to uncover hidden patterns, address specific inquiries, and derive new knowledge that drives strategic decisions

• Analyze customer data and identify opportunities to improve customer engagement and retention

• Definition and development of new product functionalities, translating business requirements and user feedback into concrete solutions

• Track performance of KPIs and develop new metrics track improvements to customer outcomes

• Determine and optimize cross-selling opportunities within our product ecosystem

The requirements

• Comfortable working with raw data in Python, including cleaning, transforming, and visualising datasets to uncover insights.

• Strong analytical skills with a structured approach to problem-solving — you're curious, methodical, and comfortable getting to the root of a messy or ambiguous issue.

• A clear communicator — you can take complex data and translate it into simple, actionable insight for colleagues in product, marketing, or leadership.

• Self-starting and adaptable — able to work independently in a fast-paced environment where the problems you’re solving change frequently.

• Comfortable moving between strategic thinking and hands-on execution — whether it’s investigating a drop in conversion or proposing a new way to track product performance.

• Academic or practical experience in a quantitative field, such as Economics, Finance, Product, Maths, Engineering, or Computer Science.

• Previous experience working on a fast paced project: either internship, placement or permanent role involving data analysis, whether in tech, consulting, finance or something else - salary is flexible based on previous experience

• An interest in small businesses and the challenges they face — whether that’s funding, growth, or managing cash flow.

The culture

At iwoca, we prioritise a culture of learning, growth, and support, and invest in the professional development of our team members. We value diversity in thought and skill, and encourage you to explore new areas of interest to help us improve our products and services.

The offices

We put a lot of effort into making iwoca a brilliant place to work:

• Offices in London, Leeds, and Frankfurt with plenty of drinks and snacks

• Events and clubs, like bingo, comedy nights, yoga classes, football, etc.

The benefits

• Flexible working.

• Medical insurance from Vitality, including discounted gym membership

• A private GP service (separate from Vitality) for you, your partner, and your dependents.

• 25 days’ holiday, an extra day off for your birthday, the option to buy or sell an additional five days of annual leave, and unlimited unpaid leave

• A one-month, fully paid sabbatical after four years.

• Instant access to emotional and mental health support.

• 3% Pension contributions and share options.

• Generous parental leave and a nursery tax benefit scheme to help you save money.

• Cycle-to-work scheme and electric car scheme.

• Two company retreats a year, we’ve been to France, Italy, Spain, and further afield.

And to make sure we all keep learning, we offer:

• A learning and development budget for everyone.

• Company-wide talks with internal and external speakers.

• Access to learning platforms like Treehouse.

Useful links:

• See iwoca benefits & policies for detail and some additional benefits.

See interview welcome pack to learn more about the process.