REF76129P- Data Quality Service Desk Mumbai - Senior Associate - Analytics

Company Description

WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 44,000+ employees.

Job Description

Skill Set:Excel

Basic understanding of SQL.

Good communication and Aptitude.

Assist in addressing and resolving data quality issues reported by users and data stakeholders, including anomalies, inconsistencies, and data quality concerns.

Participate in the monitoring, tracking, and management of data quality incidents and requests, ensuring timely and effective responses.

Assist in creating and maintaining comprehensive documentation of data quality issues, resolutions, and best practices for reference and training.

Support the Data Quality Service Desk Lead in managing and escalating complex data quality issues to the relevant teams, ensuring appropriate actions are taken.

Assist in tracking and reporting on data quality incidents and metrics to ensure transparency and accountability

Qualifications

Graduate/post Graduate

Additional Information

• 100% Work from Office (24 X7)
• No Mobile Phones/storage devices allowed within the floor
• Rotational shifts