Consumer Data Specialist

Position Snapshot

Location: Lisbon/Braga, Portugal
Company: Nestlé Business Services
Full-time / Hybrid mode

About us

Nestlé Business Services (NBS) is at the heart of the Nestlé Group. We provide Supply Chain, Financial, HR, Digital & Social Media, CRM and Consumer Engagement services to enable Nestlé to engage with millions of consumers worldwide. We are a multicultural and diverse team of professionals. We are passionate about digital innovation and driving continuous improvement processes with colleagues across the world.
We are looking for talents who are eager to learn, team player, digitally-savvy, with an entrepreneurial mindset, and who can flourish in a fast-paced, dynamic environment. 

If this describes you and you are looking to join a business where you can really add value, it is time to consider joining NBS!  

Position Summary
As a Consumer Data Specialist you will support Markets & Categories in maintaining and enriching the first party data collection by performing several activities on Nestle global solution - CIAM. CIAM is a digital product that helps Nestlé brands worldwide to capture consumer data form our owned websites or from other external systems (legacy, partners, promotion platforms...) supporting Personalization@Scale in a user friendly, secure & compliant way, enabling consumers to engage and manage preferences (opt-in). Help the markets in the daily extraction of the consumer data, data exports & data imports, data accuracy & data retention activities. This Specialist creates and distributes regular performance reports/best practices outline, proposing actions to key stakeholders.

A day in the life of...

• Ensure data quality
• Triage and prioritize multiple concurrent requests effectively
• Query Consumer Database based on a business needs
• Import data from different data source and format (e.g. JSON, csv…) based on a business needs
• Set up proper database governance and documentation for each market repository
• Coordinate activities with solutions linked to CIAM (e.g. CRM)

 
What will make you successful

• 1 to 3 years experience in database, website, digital marketing or eBusiness areas ideally in a large FMCG company
• Experience with SAP CDC (previously Gigya) is a strong plus
• Working experience with JSON files
• Experience on Jira and Confluence software
• Proficient in Python programming language
• Experience with databases (e.g. MySQL, MongoDB)
• Familiarity with web servers,  and CMS (ideally Drupal and Magento platforms)
• Proficiency in English (spoken and written)
• Ability to quickly learn new technologies and working methods
• Willing to join a multicultural environment
• Good analytics skills

What we offer 

Here at NBS Lisbon we care about our Talents, and we continuously work to have our teams engaged and our people achieving their best professional performance, without forgetting personal development and work-life balance. Joining NBS Lisbon will bring you:

• Development of expertise in Nestlé’s Shared Services Business
• Immersion in a culturally diverse team
• Local and International Exposure
• Flexible working environment
• Engagement and wellbeing activities
• Competitive salary and annual bonus according to your performance
• Meal Card
• Flex Benefits - At NBS Lisbon you can chose what benefit is more suitable to you
• Make part of the Nestlé Club and get discount in several partners
• Free coffee (and good coffee)
• Company laptop and other equipment according to professional needs
• Medical Support available at the Office
• Free Shuttle
• E-learning courses and training program to get you where you aim to be
• Career progression and possibilities for International Career