Jr. Technical Writer (Healthcare APIs)

We are looking for a Junior Technical Writer who is passionate about technology and healthcare to help document our APIs, SDKs, and developer tools. You’ll join a collaborative team of engineers, product managers, and designers, contributing to both internal and customer-facing documentation.

In this role, you’ll also participate in improving documentation workflows, researching and implementing new authoring tools, and leveraging AI technologies to increase the quality and speed of our content delivery.

 

Key Responsibilities

● Write and maintain technical documentation for APIs (including FHIR), SDKs, CLI tools, and integration guides.
● Own and contribute to end-user and developer-facing content, such as quick starts, how-to guides, FAQs, and release notes.
● Test and validate API calls independently using tools like Postman or Swagger.
● Collaborate with product, engineering, and solutions teams to ensure accurate, high-impact documentation.
● Support and enhance the developer portal experience, ensuring clean navigation, discoverability, and up-to-date content.
● Create and manage documentation using MadCap Flare, including topic-based authoring, single-sourcing, and publishing to multiple outputs.

 

Process Improvement & Innovation

● Analyze and enhance existing documentation workflows to improve scalability and reduce manual overhead.
● Evaluate and implement new content management and authoring tools, including MadCap Software, markdown-based systems, and documentation automation platforms.
● Leverage AI tools (e.g., GPT-based content generators, auto-summarization, editorial consistency checkers) to streamline content production and editing.
● Help build scalable documentation templates, glossaries, and component libraries.

 

Qualifications

Required:
● 2+ years of experience in technical writing, developer documentation, or related roles.
● Solid understanding of REST APIs, including parameters, endpoints, and JSON responses.
● Basic familiarity with FHIR® or a strong desire to learn modern healthcare data standards.
● Excellent written communication skills, with a focus on clarity and developer empathy.
● Willingness to explore and apply AI-enhanced authoring tools.

Preferred:
● Experience with MadCap Flare or other tools in the MadCap Software Suite.
● Knowledge of APIs and documentation frameworks.
● Background in healthcare, health IT, or digital health preferred.
● Familiarity with HIPAA, HL7, and healthcare regulatory requirements.
● Experience contributing to developer portals, API references, or Release and Deployment Documentation.

 

What You’ll Learn

● Deep, real-world applications of FHIR APIs in payer, provider, and digital health ecosystems.
● Technical writing at scale across healthcare infrastructure systems.
● The role of documentation in improving developer experience and product adoption.
● How to integrate modern tools like MadCap, AI-driven content systems, and CI/CD for docs.
● Written and verbal communication skills working with stakeholders, Product and Marketing partners.

Don't meet every requirement? Studies have shown that women, communities of color and historically underrepresented talent are less likely to apply to jobs unless they meet every single qualification. At 1upHealth we are dedicated to building a diverse, inclusive and authentic workplace. We encourage folks to apply if they meet at least 50% of the qualifications above.   About 1upHealth At 1upHealth, our mission is to unlock health data and improve industry outcomes. As leaders in FHIR® interoperability, our platform makes it easier for partners to access, integrate, aggregate, and share data across a variety of systems. 1upHealth is building a data ecosystem to promote the digital transformation of the industry and encourage insight-driven healthcare.   Benefits 100% Paid BCBS Medical and Dental Insurance for Employees Vision Insurance Unlimited PTO Equity 401(k) Home Office Stipend Lifestyle Savings Account Parental Leave (16 weeks for birthing parents, 6 weeks for non-birthing parents)  

Security Alert: 1upHealth only uses email domains of First Name. Last Name@1up.health or no-reply@1up.health to communicate with prospects. You will never receive an email from a third-party email service such as gmail. In addition, we will never ask a candidate for employment to share personal information (such as banking information, social security numbers, passport, etc), purchase their own equipment, or pay to apply to an open position.