Senior Associate, OPS Business Technology Liaison

SENIOR ASSOCIATE, OPS BUSINESS TECHNOLOGY LIAISON

At BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.

Recognized as a top destination for innovators and champions of inclusion, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary.

We’re seeking a future team member for the role of SENIOR ASSOCIATE, OPS BUSINESS TECHNOLOGY LIAISON to join our ALTERNATIVES OPERATION team. This role is located in PUNE.

In this role, you’ll make an impact in the following ways: 

• Analyze existing business processes to identify areas for improvement and optimization.
• Design and implement new processes that enhance efficiency, reduce costs, and improve overall performance.
• Collaborate with cross-functional teams to gather requirements and ensure alignment with business objectives.
• Develop and maintain process documentation, including process maps, workflows, and standard operating procedures.
• Conduct process audits and assessments to ensure compliance with established standards and identify opportunities for continuous improvement.
• Provide training and support to employees on new processes and tools.
• Monitor and measure the effectiveness of implemented processes and make necessary adjustments as needed.
• Stay up to date with industry trends and best practices in the business process reengineering.

Qualifications:

• Bachelor’s degree in business administration, Engineering, or a related field. A master’s degree is preferred.
• 5-7 years of experience in business process reengineering, process improvement, or a related field.
• Strong analytical and problem-solving skills.
• Proficiency in process mapping and modeling tools such as Visio, Lucid chart, or similar.
• Experience with digital tools such as Alteryx, AYR, UiPath, and MS Power Tools.
• Proficiency in programming languages such as Python, R, and SQL..
• Experience in AI, Machine Learning, Reinforcement Learning, Natural Language Processing
• Expertise in the complex processes of integrating ML/AI across existing and modified applications. 
• Excellent communication and exposure to presentation tools like Canva, Flourish etc.
• Ability to work collaboratively with cross-functional teams.
• Certification in Six Sigma, Lean, or a related methodology is a plus.

At BNY, our culture speaks for itself, check out the latest BNY news at:

BNY Newsroom

BNY LinkedIn 

 Here’s a few of our recent awards: 

• America’s Most Innovative Companies, Fortune, 2025
• World’s Most Admired Companies, Fortune 2025
• “Most Just Companies”, Just Capital and CNBC, 2025

Our Benefits and Rewards:

BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter. 

BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.