Data Operations Specialist, Healthcare Digital Advertising- Programmatic Operations

Job Description Summary:

Works with Client Services Account Managers/Sales Team and customers to get detailed data specifications.

• Manages data segmentation requests to determine the optimum data set for each client centered around HCP (Healthcare Professional) and DTC (Direct-to-Consumer) audience creation

• Leverages knowledge of healthcare/pharma terminology Experience with Health Information Management or other healthcare billing/coding (e.g. ICD-10, CPT/HCPCS and NDC coding structures)

• Reviews published healthcare research around clinical diagnosing and prescribing behavior

• Manages data preparation and workflow processes across internal and external teams

• Processes customer provided deliverables leveraging Excel and other data analytics tools

• Verifies the accuracy and completeness of data deliverables (i.e. data counts/files or campaign dashboards) prior to release to the customer

• Executes, QAs, and troubleshoots data distributions to client programmatic and social ad tech platforms

• Analyzes data files and business intelligence dashboards

• Assists in maintaining internal operations documentation and customer facing documentation

Experience Requirements:

• Science based Degree (Preferably in Healthcare or Life Sciences)

• 2+ years of professional experience

• Ability to perform in a high-volume, transactional environment

• Interacting with Internal and External stakeholders, with a concentration on internal stakeholders

• Operations based role, interacting with Account Managers, Go-To Market Teams and Direct Sales Reps

• Responding to data requests with efficiency and accuracy, with the potential for quick turn-around time

Relevant Skills:

• Advertising agency, marketing pharmaceutical, healthcare industry experience highly preferred

• Exceedingly organized, extreme attention to detail and excellent communication skills

• Data processing experience as well as excellent quantitative and analytical skills

• Advanced Microsoft Excel skills

• Experience with or ability to learn data intelligence platforms

• Eager to learn – must have a curious mind and insatiable appetite for knowledge

• Understand objectives and be able to work independently

• Problem-solver - able to focus on and ask the right questions to troubleshoot a problem

• Flexible personality – able to adapt to changing priorities

• Ability to work in fast-paced environment while demonstrating the ability to multi-task and keep multiple projects on-track

Preferred Qualifications:

• Experience working with internal and external stakeholders

• Experience using data transformation tools, like Alteryx

• A general knowledge of digital advertising helpful, but not required

• Salesforce.com experience a plus

#digitalenablement

IQVIA is a leading global provider of advanced analytics, technology solutions and clinical research services to the life sciences industry. We believe in pushing the boundaries of human science and data science to make the biggest impact possible – to help our customers create a healthier world. Learn more at https://jobs.iqvia.com

We are committed to providing equal employment opportunities for all, including veterans and candidates with disabilities. https://jobs.iqvia.com/eoe

IQVIA’s ability to operate and provide certain services to customers and partners necessitates IQVIA and its employees meet specific requirements regarding COVID-19 vaccination status. https://jobs.iqvia.com/covid-19-vaccine-status

The potential base pay range for this role, when annualized, is $88,000.00 - $132,500.00. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.