Technical Account Manager

Tasks

• Collaborate on customer solutions
• Configure and monitor technologies
• Coordinate with support, product management, engineering
• Define and document processes
• Develop customer requirements
• Develop strategic customer plans
• Drive automation and project management
• Establish feedback loops
• Identify and resolve issues
• Lead meetings and report status
• Manage global customer environments
• Support customer success
• Track workload and requests
• Translate customer needs into RFEs
• Write and deploy scripts and tools

Perks/Benefits

• Remote work
• Travel opportunities

Skills/Tech-stack

AI/ML | AI/ML Infrastructure | Automation | Communication | Configuration | Deployment | DevOps | Documentation | HPC | Leadership | Linux | ML Infrastructure | Monitoring | Multi-cloud | Networking | Project Management | Scripting