Data Analyst, Specialist
Charlotte, NC
Vanguard
We are hiring a Senior Data Analyst to help Vanguard’s Client Experience and Digital (CXD) Profile and Account Settings (PAAS) team optimize the web experience. PAAS is a critical component of Vanguard’s digital experience, including high-value strategies like e-delivery and self-support. As a senior analyst in CXD PAAS Analytics, you will leverage analytics to surface insights of client behavior, satisfaction, and digital containment to influence product decisions and roadmap for the benefit of our clients.
In this role you will:
• Engage with internal partners to understand business strategy, questions, and goals. Bring structure to business requests, translate requirements into an analytical project approach, and complete analyses.
• Acquire and compile structured and unstructured data and verify its quality, accuracy, and reasonableness.
• Perform analyses of historical data to surface trends and insights using advanced analytical methods.
• Prepare and deliver visualizations and internal presentations that translate analytic insights into tangible, actionable solutions for business partners to implement.
• Develop, own, and manage recurring analytic or reporting processes.
• Mentor, coach, train, and develop junior data analysts. Proactively expand knowledge of business and analytics and shares with team members.
• Share and document best practices.
• Participate in special projects and perform other duties as assigned.
What it takes:
• Minimum of five years related work experience.
• Undergraduate degree or equivalent combination of training and experience.
• Coding knowledge in SQL, Python, or the equivalent (SAS, R)
What you will learn:
• Advance your understanding of Adobe Analytics
• Perform in a highly collaborative environment
• Successfully apply appropriate descriptive, prescriptive, predictive and other forms of Analytics
• Master how to design, build, and analyze statistical experiments
• Influence strategy, roadmap and product enhancements through data and insights
Core Responsibilities
1. Engages with internal partners to understand business strategy, questions and goals. Brings structure to business requests, translates requirements into an analytical project approach, and leads projects through completion. Delegates tasks and provides tactical and strategic guidance to peers.
2. Acquires and compiles structured and unstructured data and verifies its quality, accuracy and reasonableness.
3. Performs analyses of historical data to surface trends and insights using advanced analytical methods. Validates analytical techniques employed by other analysts.
4. Prepares and delivers visualizations and internal presentations that translate analytic insights into tangible, actionable solutions for business partners to implement.
5. Develops, owns and manages recurring analytic or reporting processes.
6. Mentors, coaches, trains, and develops junior data analysts. Proactively expands knowledge of business and analytics and shares with team members. Shares and documents best practices.
7. Participates in special projects and performs other duties as assigned.
Qualifications
- Minimum of five years related work experience.
- Undergraduate degree or equivalent combination of training and experience.
Special Factors
Sponsorship
Vanguard is not offering visa sponsorship for this position.About Vanguard
We are Vanguard. Together, we’re changing the way the world invests.
For us, investing doesn’t just end in value. It starts with values. Because when you invest with courage, when you invest with clarity, and when you invest with care, you can get so much more in return. We invest with purpose – and that’s how we’ve become a global market leader. Here, we grow by doing the right thing for the people we serve. And so can you.
We want to make success accessible to everyone. This is our opportunity. Let’s make it count.
Inclusion Statement
Vanguard’s continued commitment to diversity and inclusion is firmly rooted in our culture. Every decision we make to best serve our clients, crew (internally employees are referred to as crew), and communities is guided by one simple statement: “Do the right thing.”
We believe that a critical aspect of doing the right thing requires building diverse, inclusive, and highly effective teams of individuals who are as unique as the clients they serve. We empower our crew to contribute their distinct strengths to achieving Vanguard’s core purpose through our values.
When all crew members feel valued and included, our ability to collaborate and innovate is amplified, and we are united in delivering on Vanguard's core purpose.
Our core purpose: To take a stand for all investors, to treat them fairly, and to give them the best chance for investment success.
How We Work
Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.
* Salary range is an estimate based on our AI, ML, Data Science Salary Index 💰
Tags: Python R SAS SQL Statistics Unstructured data
Perks/benefits: Career development
More jobs like this
Explore more AI, ML, Data Science career opportunities
Find even more open roles in Artificial Intelligence (AI), Machine Learning (ML), Natural Language Processing (NLP), Computer Vision (CV), Data Engineering, Data Analytics, Big Data, and Data Science in general - ordered by popularity of job title or skills, toolset and products used - below.
- Open Business Intelligence Engineer jobs
- Open Lead Data Analyst jobs
- Open Power BI Developer jobs
- Open Data Engineer II jobs
- Open Senior Business Intelligence Analyst jobs
- Open Data Science Manager jobs
- Open Marketing Data Analyst jobs
- Open Junior Data Scientist jobs
- Open MLOps Engineer jobs
- Open Data Scientist II jobs
- Open Business Intelligence Developer jobs
- Open Business Data Analyst jobs
- Open Product Data Analyst jobs
- Open Data Analytics Engineer jobs
- Open Data Analyst Intern jobs
- Open Sr Data Engineer jobs
- Open Principal Data Scientist jobs
- Open Sr. Data Scientist jobs
- Open Data Engineering Manager jobs
- Open Senior Data Architect jobs
- Open Junior Data Engineer jobs
- Open Big Data Engineer jobs
- Open Data Quality Analyst jobs
- Open Azure Data Engineer jobs
- Open Research Scientist jobs
- Open GCP-related jobs
- Open Java-related jobs
- Open Data quality-related jobs
- Open ML models-related jobs
- Open Business Intelligence-related jobs
- Open Data management-related jobs
- Open Privacy-related jobs
- Open PhD-related jobs
- Open Data visualization-related jobs
- Open Deep Learning-related jobs
- Open Finance-related jobs
- Open NLP-related jobs
- Open PyTorch-related jobs
- Open TensorFlow-related jobs
- Open LLMs-related jobs
- Open APIs-related jobs
- Open Generative AI-related jobs
- Open CI/CD-related jobs
- Open Snowflake-related jobs
- Open Consulting-related jobs
- Open Hadoop-related jobs
- Open Kubernetes-related jobs
- Open Data governance-related jobs
- Open Databricks-related jobs
- Open Airflow-related jobs