Manager, Analytics Platform Support

Remote R

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USD 100K-115K Mid-level Full Time Found 8d ago

Tasks

Communicate with clients
Conduct technical reviews
Develop customer support resources
Identify systemic risks
Lead support team
Maintain technical standards
Manage incident resolution
Mentor technical staff
Oversee operational tools
Participate in hiring and performance management
Partner with Engineering and Product
Prioritize support issues
Serve as escalation point

Perks/Benefits

Skills/Tech-stack

Education

Bachelor's | Master's

Roles

Analytics Platform Support Manager | Manager | Platform Support Manager | Support Manager

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