Scality Storage Engineer

Bengaluru, Karnataka, India

A INR 2486K-3285K (estimate) Senior-level Full Time

@ T...

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Found 1d ago

Tasks

Apply patches and monitor security compliance
Collaborate with hardware teams to diagnose issues
Ensure configuration management database accuracy
Follow up with customers and provide updates
Identify and escalate issues to vendor
Leverage internal expertise to provide solutions
Maintain case documentation and operational metrics
Manage escalations and participate in crisis escalation
Perform trend and root cause analysis
Prepare review and implement changes and rollback plans
Provide consulting support
Reproduce issues and respond timely
Resolve customer issues via phone email or remote sessions
Resolve incidents independently and lead team in complex cases

Perks/Benefits

Skills/Tech-stack

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Scality Storage Engineer

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