Senior Support Operations (Data Publishing, Storage and Consumption Platforms, AWS)
Tasks
- Maintain knowledge management
- Manage IT incidents
- Manage change management
- Manage problem management
- Monitor business controls
- Perform endpoint management
- Provide onsite end-user support
- Resolve internal user technical issues
- Support laptop and desktop platforms
Perks/Benefits
- N/A
Skills/Tech-stack
AWS | Change Management | Device Support | Endpoint Management | IT Incident Management | Incident Management | Incident management tools | Knowledge Management | MacOS | Management Tools | Mobile Device | Mobile device support | Problem Management | Project Management | ServiceNow | Windows
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