ATLAS ANALYTICS - Client Relations & Account Manager

Tasks

• Coordinate handoffs
• Create SOPs and playbooks
• Facilitate ideation for growth
• Flag risks and opportunities
• Gather testimonials and referrals
• Handle client objections
• Identify upsell opportunities
• Lead onboarding processes
• Maintain CRM data
• Manage renewals and expansions
• Own client relationships
• Translate performance metrics

Perks/Benefits

• Autonomy
• Career growth opportunities
• Exposure to decision makers
• Flexible time off
• Remote work

Skills/Tech-stack

Account Management | Client success | Communication | Customer Relationship Management | Customer relationship | Operational Discipline | Proactive management | Relationship Management | Remote Work | SaaS | Sales | Tech sales | Upselling