Senior Conversational AI & Prompt Engineer

Tasks

• Apply DTC strategies to enhance patient engagement
• Collaborate with clinical and engineering teams
• Design and refine prompts for voice and chat AI systems
• Generate performance reports and analyze transcripts
• Implement SSML and structured data for voice and chat
• Maintain context continuity across interactions
• Monitor speech-to-text and language model trends
• Optimize conversational accuracy and natural language flow
• Use voice AI platforms and orchestration tools to build dialogue logic

Perks/Benefits

• Flexible hours
• Health benefits
• Professional development opportunities
• Remote work

Skills/Tech-stack

Chatbot Development | Conversation Design | Langchain | Language Processing | Natural Language | Natural Language Processing | OpenAI API | Phonetic optimization | Prompt engineering | Retell AI | SSML | Speech-to-Text | Text to Speech | Troubleshooting latency | VAPI | Voice AI