ServiceNow Developer Analytics & AI Agentic Automation
Tasks
- Analyze bot data and telemetry for deflection strategy
- Build and maintain MCP servers and clients
- Build real-time dashboards and KPIs
- Configure and tune Now Assist skills
- Create dashboards for agent interactions and QA
- Design and develop REST APIs
- Develop and manage A2A workflows
- Redesign and develop CSAT survey workflows
Perks/Benefits
- N/A
Skills/Tech-stack
A2A communication | Business Rules | Client Scripts | Flow Designer | ITIL | JavaScript | LLM | MCP | NLU | Now Assist | Platform Analytics | REST API | ServiceNow | Virtual Agent
Education
N/A
Roles
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