Senior Manager Data Analytics

Kuala Lumpur - RedQ

AirAsia

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Job Description

WHAT YOU’LL CHAMPION:

  • Work closely with project managers to understand and maintain focus on their analytical needs, including identifying critical metrics, KPIs, and deliver actionable insights & dashboard to relevant decision-makers

  • Analyze data to answer key questions with an eye for what drives business performance, investigating and communicating areas for improvement in efficiency and productivity

  • Develop, maintain, and review the requirements, design and testing documentation

  • Identify trends and opportunities for growth through analysis of complex data sets.

  • Collaborate and work across functional and multidisciplinary teams in a dynamic environment to develop an understanding of evolving/agile business needs.

  • Manage external technical communication with partners and vendors.

  • Contribute to adopting and improving data governance policies.

  • Keep up with current technical and industry developments.

  • Adhere to Data Governance as data auditor for reports/dashboards, analytics and insights.

  • Training end users on new reports and dashboards.

  • Review and signoff the design, troubleshooting & UAT documentation.

  • Communicate solutions to stakeholders and drive improvements as needed.

WHO YOU ARE:

  • BS/MS/PhD in a Business, IT, Mathematics, Science or Engineering discipline

  • Up to 15-18 years relevant experience beyond first degree

  • Ability to manage, develop and improve internal processes projects through redesigning, automation, and optimization.

  • Ability to transcribe strategic insights into actionable recommendations.

  • Ability to translate business requirements into non-technical, lay terms.

  • Strong using SQL skills for data analytics and a good understanding of statistics

  • Familiar or prone to adopt design thinking methods

  • Able to operate under pressure and change, and balance among speed, reliability, interpretability

  • Good working knowledge of productivity tools such as G Suite, Git, Jira, Confluence

  • Experience with code versioning, code review and documentation

  • Openness to experimenting with new techniques and new ways of working.

  • Excellent written and verbal communication skills for coordinating across teams.

  • MS or PhD is strongly preferred for Lead/Manager, Principle/Senior-Manager roles.

  • Experience with Visualisation tools such as Tableau, Data Studio

  • Experience with one of the following languages: Python, R, Java, C/C++ and Scala

  • Familiar with containerisation (Docker) and orchestration tools (Kubernetes)

  • Applicants with experience using Google Cloud Platform are highly favored.

GET TO KNOW THE AIRLINE DATA DEPARTMENT:

  • Airline Data Department (data business unit of Airasia), offers advanced data oriented solutions for Airline Operations spanning across Flight Operations, Crew Management, Aircraft Maintenance and Network planning Insights. The portfolio includes building world class Visualisation products having Visual Dashboards, ML models, optimization solutions, data pipelines, professional apps, cloud infrastructures and associated services. We are proud to be one of the innovative teams of Airasia, the best budget airline provider in the world, scheduling domestic and international flights to more than 165 destinations spanning 25 countries. In doing so, we make a significant contribution to transform our airline into a tech-driven company.

WHAT YOU’LL ENJOY:

  • Physical Wellbeing: Key medical and insurance benefits, maternity expenses, flexible work arrangement, and health and fitness amenities
  • Emotional Wellbeing: Paid time off, wellness programmes, and childcare amenities.
  • Financial Wellbeing: Resources relating to financial, personal skills and career growth programmes.
  • Allstars Specials: Free flights, unlimited discounted flights, and exclusive discounts with partners.
  • A unique Allstar culture like no other

GET TO KNOW US:

Our story begins in 2001 with a dream, two planes and a 40 million ringgit debt. You’ll know us as the ‘Now Everyone Can Fly’ airline (if you don’t, we’re definitely older than you).

Today, we’re more than just an airline. We’re Capital A - a world-class brand that wears many hats. Our mission is to connect people and transform lives in Asean.

Above all, we’re Allstars. We believe in the unbelievable and we dare to dream. We also believe in celebrating all individuals. So no matter your culture and background or if you prefer aisle seat to window seat, we’re excited to have you onboard.

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* Salary range is an estimate based on our AI, ML, Data Science Salary Index 💰

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Tags: Agile Confluence Data Analytics Data governance Data pipelines Data Studio Docker Engineering GCP Git Google Cloud Java Jira KPIs Kubernetes Machine Learning Mathematics ML models PhD Pipelines Python R Scala SQL Statistics Tableau Testing

Perks/benefits: Career development Fitness / gym Flex hours Flex vacation Health care Unlimited paid time off Wellness

Region: Asia/Pacific
Country: Malaysia

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