Data Analytics Search Term Specialist

Overview

The Data Analytics Search Term Specialist, is an individual contributor who must be detail oriented, possess written and verbal communication skills, and hold a deep understanding of a dtSearch index. A person in this role can execute complex transactional tasks with precision, as well as complex iterative tasks requiring version control. Tasks may require consulting; the determination is discretionary and requires identifying when and how to advise.

Responsibilities

Essential Characteristics:   

• Attention to detail
• Enjoy problem solving
• Thrive in a collaborative team of independent contributors
• Question irregularities and investigate to validate data and outcomes
• Balance independent investigation with limitations in asking for assistance
• Thrive on providing accurate and unimpeachable results consistently
• Thrive in fast paced environment requiring frequent status updates and communication

Essential Responsibilities:   

• Relativity

• Expert Relativity user with comprehensive search capabilities
• Deep understanding of dtSearch index, tokenization, Boolean operators and limitations
• Modify terms to comport with Relativity requirements while considering client intent
• Create and modify Search Term Reports (STRs) within Relativity
• Troubleshoot errors as they arise and perform extensive Self QC on every task
• Familiarity with regular expressions and their use in Relativity

• Communication

• Understand, accommodate, and communicate prioritization of requests across matters
• Maintain awareness of work entering DA ticketing queue
• Handle complex transactional tasks from beginning to end, with efficiency and accuracy
• Coordinate the transition of tasks to and from colleagues in other time zones, as needed
• Communicate and coordinate with internal stakeholders, including Analytics teammates, Project Management and Review
• Express expected timelines
• Clearly communicate results and consult as appropriate

• Quality

• Understand pertinent components of the Consilio approach to the Electronic Discovery Reference Model (EDRM)
• Confirm that requests align with project goals and help reframe requested tasks as needed
• Explore project needs, and formulate solutions to project issues
• Anticipate data or process related issues and provide pre-emptive solutions
• Consider the results created and investigate any anomalies or follow up questions
• Understand pertinent components of the Consilio approach to the Electronic Discovery Reference Model (EDRM)
• Where appropriate, introduce other applicable DA services to internal stakeholders to add value to clients
• Administrative Requirements
• Track metrics including billing time entry and culling in line with team expectations

Additional Responsibilities/Details:  

• Assist with internal initiatives including technology testing and workflow development
• Support the onboarding of new colleagues; shadowing project work and providing guidance
• Apply knowledge to custom analytics requests to devise solutions
• Support cyber and SDS set up

Qualifications

Minimum Education Requirements: [once finalized, this section should not be changed for job posting]

• J.D., Paralegal Certificate, or BS in relevant field Computer Science, Information Systems, Information Retrieval Sciences, among others), or equivalent

Minimum Experience Requirements: [once finalized, this section should not be changed for job posting]

• 3 years

Other Requirements:  

• Extensive experience analytics workflows and Relativity UI
• Proven work experience in the eDiscovery industry
• Extensive knowledge of the Microsoft Suite
• Industry certifications