Business Intelligence Analyst

Company Description

Come join us and make a difference in the world!

Discover more at www.necsws.com

Job Description

The position of Business Intelligence Analyst is a home-based role within the health division of NEC Software Solutions working on web-based applications supporting our registries and screening business areas and includes working as part of Agile teams using a user-centred design approach with documented user stories as well as some work under Waterfall methodologies with documented functional specifications.

This role will be working as a Business Intelligence Analyst within the Product & Proposition team, where you will:

• Create clear and concise user stories/functional specifications to accurately reflect the requirements for a given project, documenting detailed information as required in a manner which is easy to understand
• Become a Subject Matter Expert on your designate product line
• Produce mock-ups and wireframes for review with internal and external stakeholders
• To create and manage change requests with regards to changes in project scope
• Contribute to agreement and sign-off of user stories/specifications with the customer
• Respond to queries from development and QA teams
• Liaise with the Product Owner/Manager to ensure requirements are in line with the product strategy
• Learn and understand the business contexts, processes and protocols that our systems support and deliver for our customers
• Work with internal teams (IT and Business) to ensure smooth knowledge transfer and transition to Business as Usual (BAU) state
• Communicate and collaborate effectively with many different team members across the business and technology areas
• Ensure agreed standards applicable to the work undertaken are adhered to
• Attend user group and customer meetings to obtain and respond to feedback
• Deliver demonstrations and showcases to customers as required 
• Develop, optimise and document business processes
• Work closely with developers, architects, other business analysts, and the client's representatives to define the direction, approach and requirements to project manage design and development
• Gathering, identifying and documenting business requirements

The role of Business Intelligence Analyst is home-based; however, travel will be required throughout the United Kingdom to liaise with customers as required to suit the needs and demands of the products.

This is a crucial analysis role that will allow you the ability to learn and enhance your analytical skills and interpret client requirements along with building your business domain knowledge. You will take full responsibility for the functionality you document, ensuring that it delivers on the business needs, engages users, and is maintainable and robust. You will be highly motivated and able to demonstrate an excellent mix of analytical and technical skills with a thirst for knowledge and a willingness to learn new skills.

As a Business Intelligence Analyst, you will contribute to a team-wide process of continual improvement for NEC Software Solutions and in return you will be rewarded with a structured career path.

Qualifications

Essential:

• Extensive previous experience in the IT industry (e.g., through a placement) OR has demonstrable relevant experience within the IT industry ideally with Health data 
• Excellent written & verbal communication skills
• Ability to deliver in a fast-moving environment with changing priorities.
• Strong interpersonal/team skills
• Strong understanding of data modelling and data warehouse concepts
• Knowledge of database management systems like SQL Server, MySQL
• Ability to write complex SQL queries to extract and manipulate data
• Advanced skills in Microsoft Excel, including pivot tables, VLOOKUP, and macros
• Knowledge of Extract, Transform, Load (ETL) processes and tools
• Familiarity with programming languages like Python or R for data analysis and automation.
• Understanding of scripting for data processing and transformation.
• Familiarity with BI tools such as Power BI, Tableau, QlikView, or Looker.
• Ability to create dashboards, reports, and visualizations.
• Advanced MS Office skills
• Highly self-motivated with excellent time management and prioritisation skills, with a proven ability to work to deadlines.
• Ability and desire to deliver an excellent level of customer service.
• Confident in quickly understanding and working with complex datasets.
• Confident to build relationships and communicate effectively with senior stakeholders.
• Undaunted when encountering problems or challenges and keen to determine a solution.

Desirable

• Statistical, IT or business-based degree
• Basic database / SQL experience
• Capability to analyse complex data sets and draw meaningful insights
• Use of formal Analysis methodology, tools and technical e.g., User Stories, UML, use cases.
• HTML or XML experience
• Familiarity of wireframe tools like Balsamiq
• Fluency with the Agile work methodology
• An enthusiasm for the use of technology in improving healthcare.

Additional Information

We are proud of the benefits we offer employees of NEC Software Solutions 

• Private Medical Cover funded by NEC for Employees (with the option to add family members at an additional cost)
• 25 days paid holiday with the option to buy/ sell 
• 4 x basic salary life assurance cover funded by NEC (with the option to increase cover at an additional cost)
• A Group Pension Plan with fantastic employer contributions up to a maximum of 8.5%
• A fantastic selection of flexible benefits to suit your individual needs
• We are an employer who cares, we have a invaluable employee assistance programme which can help in every area of your life

Candidates must be able to demonstrate a pre-existing right to work and travel within the UK. Documentary evidence will be required.

All offers are subject to satisfactory vetting and reference checks.

NEC Software Solutions is an equal opportunities employer, welcoming applications from all communities. If you require any reasonable adjustments or have specific accessibility needs during the recruitment or interview process, please feel free to share these with us. We are committed to ensuring an inclusive and accommodating experience for all candidates.

All offers are subject to satisfactory vetting and reference checks. Depending on the nature of the role a Disclosure Barring Service (DBS) check may also be required. This role may require a higher clearance such as SC and NPPV +SC Clearance (or be able to apply for this level of clearance).

Who are we?

We’re NEC Software Solutions (part of global tech giant NEC Corporation). While you read this ad, our software is helping to dispatch ambulances, support families, keep trains on the move, locate missing people and even test the hearing of newborn babies.

Working with us, you’ll be helping our 3,000+ employees push the boundaries of what’s possible and support amazing public services.

We work with governments, hospitals, police forces, housing providers, local authorities and more. We help them pay financial support faster, speed up treatments for patients and respond to emergencies in the right way. The more we do, the more our customers can do for others. And together, we make a world of difference.

We’d love your help. And we’ll support you all the way.