Software Engineer (AI-Ops)

Singapore, Singapore

Full Time Mid-level / Intermediate SGD 103K - 191K *

NCS

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Posted 3 weeks ago

Company Description

NCS is a leading technology services firm, operating across Asia Pacific in over 20 cities, providing services and solutions in consulting, digital services, technology, and more.

We believe in utilizing the power of technology to make extraordinary things happen and to create lasting impact and value for our people, communities, and partners. Our diverse 13,000-strong workforce has delivered a wealth of large-scale, mission-critical, and multi-platform projects for governments and enterprises in Singapore and the APAC region.

Job Description

As an Software Engineer (AIOps), you will be responsible for building, testing, operating, and managing AIOps/Observability platform and AIOps use cases. Operationalize Use cases to meet customer requirements and improve service delivery and operation productivity

What will you do?

Deploy and maintain the enterprise logging platform using ELK or Splunk.
Setting up an environment with Scalability, Resiliency, High Availability and Security in the cloud or On-premises
Develop and manage high-volume data ingestions and real-time data flow processes
Work with data log streaming platforms and tools to ingest data from systems, applications, and access logs.
Build dashboard solutions
Establish and maintain operational best practices for the smooth operation of large-scale Elastic / Splunk solutions.
Optimize and tune the ELK or Splunk environment to meet the performance requirements
Investigate emerging advancements related to our customer's needs and implement those upgrades.
Develop, test, and operationalize AIOps (MLOps) use cases
Develop, test, and operationalize insight use cases for business as well as IT operations

Qualifications

The ideal candidate should possess:

2 years hands-on experience with data visualization/business intelligence
Must have experience in implementation AIOps platform and development of AIOps use cases
2 years hands-on experience with supporting ELK or Splunk Enterprise / ITSI in production, handling medium to large clusters
Experience in setting up ELK Stack (Elasticsearch, Logstash, Kibana stack) or SPLUNK solution (Splunk enterprise, ITSI and so on) to process data from multiple data sources
Experience with Kibana visualization strategies, controls and techniques
Experience managing ELK or SPLUNK ITSI solution platform in operations
Experience with Integration
Experience with SQL and optimization of queries
Understand the Security and Access management concept.
Knowledge of Linux/Unix/Windows OS
Experience in Elastic ELK, Splunk ITSI or equivalent AIOps platform architecture, implementation and use case development
Experience in integrating AIOps platform with ITSM
Experience in integrating AIOps platform with automation and configuration management tool such as Ansible, terraform and Chef
Ability to use a wide variety of open-source technologies and scripting languages

We are driven by our AEIOU beliefs—Adventure, Excellence, Integrity, Ownership, and Unity—and we seek individuals who embody these values in both their professional and personal lives. We are committed to our Impact: Valuing our clients, Growing our people, and Creating our future.

Together, we make the extraordinary happen.