Principal, Instock Planning Analyst (SCM Autonomation Team)

We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did we ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we are collectively disrupting the multi-billion-dollar commerce industry from the ground up and establishing an unparalleled reputation for being leading and reliable force in South Korean commerce.

We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been at since our inception. We are all entrepreneurial surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact. At Coupang, you will see yourself, your colleagues, your team, and the company grow every day.

Our mission to build the future of commerce is real. We push the boundaries of what’s possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world.

Role Overview

This role would be part of SCM Autonomation team in Coupang. SCM Autonomation team is responsible for building products, analytical frameworks, deep data science capabilities, and processes to provide world class solutions to our customers in term of products availability (measured as Instock) on platform and at the same time solving it at right cost to business (measured as Scrap and/or Inventory days). This team is responsible for building scalable product & analytical solutions in areas such as Forecasting, Capacity orchestration, Ordering science, Master management, Auto replenishment, Inventory placement and Vendor supply design areas. This team is a mix of people having responsibilities in Planning, Analytics (business / data), Tech (product manager & data science) area. This role belongs to planning group within team. Instock Planning sits at the nexus of business, technology, and operations processes.

As a Instock Planning Analyst, you will be owning and driving critical decision making across a range of ambiguous problems using data. This role will manage internal forecasting and ordering processes to deliver industry-best performance in inventory management KPIs (Out-of-stock-, inventory levels, aged inventory etc.). We are looking for candidates with strong analytical skills, an ability to dive deeply into problems in Supply Chain Management and experience working cross-functionally. Your work area involves collaboration with various stakeholders including finance, tech, export supply chain teams. You will be part of team building forecasting, ordering and inventory replenishment solutions for the rapidly growing export market. You would be managing end-to-end processes and ensuring zero out of stock for customers.

You will be structuring the data, defining constraints, parameters, and decision variables, and running simulations to optimize business outcomes and facilitate business decision making. You have a mindset that constantly challenges the status quo, and you possess a high degree of decision-making acumen.  This role demands you to be very analytical, data savvy, supply chain orientation and building solutions from scratch. You should be comfortable working with unknowns and figuring out solutions.

What You Will Do

• Inventory planning involves forecasting, ordering and replenishment techniques
• Forecasting Analytics – defining KPIs and identifying improvement opportunities
• Solving Network Inventory redistribution optimization problem
• Plans and establishes ordering policy from all Retail categories, upgrades ordering system process, and establishes plans to increase system ordering accuracy
• Establish strategies to minimize out of stock (OOS), building analytics framework to drive improvement
• Designing end to end process and holding it together working with stakeholders
• Self-sufficient on writing SQL queries to fetch data and performing analysis on it

Basic Qualifications

• Minimum bachelor’s degree / master’s degree in data science / analytics
• Minimum 7 years of experience in Business Analytics / Data Analytics preferably in supply chain management / Inventory management / Demand planning domains
• Excellent stakeholder management and problem-solving skills
• Highly proficient in SQL, data crunching using Excel
• Business written & verbal communication skills in English

Preferred Qualifications

• Experience in e-commerce, retail/FMCG & distribution (e.g. Discount Store, CVS) or global companies
• Experience with Supply chain / Inventory Planning / Demand & Supply Planning

Application Template

• English Resume should be submitted.

Recruitment Process and Others

Recruitment Process

• Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer
• The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.
• Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage.

Details to Consider

• This job posting may be closed prior to the stated end date for application if all openings are filled.
• Coupang has the right to rescind an offer of employment if a candidate is found to have
• submitted false information as part of the application process.
• Coupang does not discriminate against disabled applicants or those with veteran status.
• We are proud to offer equal opportunities for all applicants.

Privacy Notice

• Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice is located below.
• https://privacy.coupang.com/en/land/jobs/

Document Return Policy

• This notification is given pursuant to Article 11 (6) of the Fair Hiring Procedure Act.
• A job applicant, who has applied but not been finally selected for a position at Coupang (the “Company”), may request the Company to return his/her hiring documents submitted pursuant to the Fair Hiring Procedure Act. However, this will not apply where the hiring documents were submitted via the website of the Company or e-mail, or where the job applicant submitted those documents voluntarily without a request from the Company. In addition, if the hiring documents were destroyed due to a natural disaster or any other reasons not attributable to the Company, such documents will be deemed to have been returned to the job applicant.
• A job applicant who wishes to request the return of his/her hiring documents pursuant to the main sentence of paragraph 2 above should fill out a “Request for Return of Hiring Documents” [Annex Form No. 3 in the Enforcement Rule of the Fair Hiring Procedure Act] and submit It by email (recruitingops@coupang.com). In such case, within fourteen (14) days from the date of identifying the receipt of the request, the Company will send the hiring documents to the job applicant’s designated address via registered mail. Please be informed that the job applicant is required to pay the postage on the registered mail.
• In preparation for a job applicant’s request for the return of hiring documents pursuant to the main sentence of paragraph 2 above, the Company shall retain the original hiring documents submitted by the job applicant for 180 days from the completion of the recruiting process. If no request is made until the end of this period, all his/her hiring documents will be destroyed immediately in accordance with the Personal Information Protection Act.
• Hiring may be restricted in case the legal qualifications required for hiring and work performance is not met.