Senior Software Engineer - Field Deployment

Swiss-Mile Robotics AG is a deep-tech startup that connects AI with the physical world through autonomous wheeled-legged robots. These robots are designed to revolutionize monitoring, security, logistics applications, and beyond. Backed by leading global venture capitalists, we are on a mission to enhance our team with world-class talent. Join our innovative team, renowned for pioneering robotic design and neural network applications in robotics that improve environmental understanding and decision-making. With a robust research foundation and notable contributions from ETH Zurich, we are leaders in translating artificial intelligence and robotics into practical, real-world applications.
As a Senior Software Engineer for Field Deployments, you will be responsible for leading the deployment, maintenance, and optimization of robotic systems in various industrial settings. You will work closely with clients to understand their needs, relay these needs to the product managers, troubleshoot technical issues, and ensure smooth operation of robotic equipment. While we expect you to have hands-on experience and tackle practical tasks when necessary, your main focus will be to build and lead a team of field engineers. In addition to field engineering duties, you will also collaborate with our core AI and robot platform teams to develop production-level software on our operational robots. Based on outstanding performance and successful contributions, there is the possibility of advancing to the role of Team Lead Field Engineering.

What you’ll be doing

• Lead the installation of robotic systems at client sites and develop hardware and software infrastructure to optimize and streamline operations.
• Represent the company at client sites, providing technical support to diagnose and resolve issues quickly, minimizing downtime.
• Develop and deliver training programs for client personnel on operating and maintaining robotic equipment, ensuring they can effectively utilize the technology.
• Collaborate with cross-functional teams—comprising hardware engineers, software engineers, and product managers—to develop and implement solutions that meet client needs and integrate cutting-edge AI into practical robotic applications.
• Implement deployment-ready code for the real robot, optimized for the robot’s computational constraints.
• Build, lead and mentor an exceptional team of field engineers.
• Provide expert guidance to product managers and executives for strategic decision-making.
• Create and maintain documentation, guidelines, and best practices to streamline knowledge sharing.
• Improve coding standards and processes through active participation in code reviews.

What you must have

• Bachelor’s degree or higher in a relevant field such as Robotics, Engineering, Computer Science or a similar discipline.
• A minimum of five years of industry or research experience, with PhD experience applicable.
• Strong background in robotics or autonomous driving, with expertise across the full stack—encompassing sensors, perception, mapping, localization, navigation, control, and deep learning algorithms.
• Experience with deploying software on hardware platforms.
• Ability to write production-level code in modern C++.
• Ability to prototype algorithms in Python.
• Experience with ROS (Robot Operating System).
• Excellent communication and persuasive skills required for frequent client interactions and representing our company.

Get some bonus points

• PhD or Master’s degree in Robotics, Engineering, Computer Science or a similar discipline, or an equivalent amount of industry experience.
• Experience with (wheeled-)legged robots, autonomous cars or other vehicles in the field.
• Experience in managing a software or field engineering team.

We are looking forward to receive your application.