Data Analyst (Portfolio Companies)

Company Description

IFS is a billion-dollar revenue company with 6000+ employees on all continents. Our leading AI technology is the backbone of our award-winning enterprise software solutions, enabling our customers to be their best when it really matters–at the Moment of Service™. Our commitment to internal AI adoption has allowed us to stay at the forefront of technological advancements, ensuring our colleagues can unlock their creativity and productivity, and our solutions are always cutting-edge.

At IFS, we’re flexible, we’re innovative, and we’re focused not only on how we can engage with our customers but on how we can make a real change and have a worldwide impact. We help solve some of society’s greatest challenges, fostering a better future through our agility, collaboration, and trust.

We celebrate diversity and understand our responsibility to reflect the diverse world we work in. We are committed to promoting an inclusive workforce that fully represents the many different cultures, backgrounds, and viewpoints of our customers, our partners, and our communities. As a truly international company serving people from around the globe, we realize that our success is tantamount to the respect we have for those different points of view.

By joining our team, you will have the opportunity to be part of a global, diverse environment; you will be joining a winning team with a commitment to sustainability; and a company where we get things done so that you can make a positive impact on the world.

We’re looking for innovative and original thinkers to work in an environment where you can #MakeYourMoment so that we can help others make theirs. With the power of our AI-driven solutions, we empower our team to change the status quo and make a real difference.

If you want to change the status quo, we’ll help you make your moment. Join Team Purple. Join IFS.

Job Description

Billtrust makes it easier for B2B companies to get paid. We’ve been the leading innovator in AR automation for nearly two decades and continue accelerating. Our customers span 40+ industries and we lead with double digit market share in many of the industries we serve. We provide automated order-to-cash solutions that meet diverse buyer requirements and speed cash application through tailored invoice delivery, secure multi-channel payment enablement and intelligent matching and payment posting. Our unparalleled expertise in AR informs everything that we do. No one is better positioned to understand and solve for the needs of every individual AR department. We innovate by pushing automation into new areas like our supplier-driven payments network, automated invoice delivery into AP portals and our automated credit application process. We drive results by helping our customers increase electronic adoption of invoices and payments and widening technology bottlenecks. Amazing customer experiences are possible with our connected solutions. We give our customers the power to conduct business unencumbered by manual interactions.

Job Summary:

We are seeking a detail-oriented and analytical Data Analyst to join our team. The ideal candidate will have a strong background in data analysis, with experience in leveraging data analytics tools like Salesforce, Power BI, and Qualtrics to drive business insights and decision-making. The Data Analyst will be responsible for collecting, processing, and analyzing data to help guide strategic decisions across the organization.

Key Responsibilities:

• Data Collection & Management: Gather and maintain data from various sources, ensuring data integrity and accuracy.
• Data Analysis: Analyze complex datasets to identify trends, patterns, and insights that can inform business strategies and operational improvements.
• Reporting: Develop, create, and maintain dashboards, reports, and visualizations using Power BI, Salesforce, and other analytics tools.
• Qualitative & Quantitative Research: Utilize Qualtrics and other survey tools to gather and analyze customer feedback and other qualitative data.
• Data Integration: Work with various departments to integrate data from Salesforce, Qualtrics, and other platforms into a cohesive analytics framework.
• Collaboration: Partner with cross-functional teams to understand their data needs and provide actionable insights that align with business goals.

Continuous Improvement: Stay updated with the latest industry trends and best practices in data analytics and continuously seek opportunities to enhance analytics capabilities

Qualifications

• Education: Bachelor’s degree or comparable experience in Data Science, Statistics, Computer Science, or a related field.
• Experience:
  • Minimum of 2-4 years of experience in data analysis or a related field desired.
  • Proven experience with Salesforce analytics tools.
  • Proficiency in Power BI for creating reports and dashboards.
  • Familiarity with Qualtrics or similar survey platforms.
• Technical Skills:
  • Strong proficiency in data analysis tools and languages such as SQL, Excel, and Python.
  • Experience with data visualization techniques and tools.
  • Ability to manage and analyze large datasets from multiple sources.
• Analytical Skills: Excellent problem-solving skills with the ability to translate data into actionable insights.
• Communication: Strong written and verbal communication skills, with the ability to present complex information clearly and concisely.
• Attention to Detail: High level of accuracy and attention to detail in work.
• Teamwork: Ability to work independently and collaboratively within a team environment.

Preferred Qualifications:

• Experience with data integration and ETL processes.
• Certification in Salesforce, Power BI, or Qualtrics.

Familiarity with additional data analytics tools and platforms.

Additional Information

We believe that coming together as a community, in person, is important to innovation, connection and fostering a sense of belonging. Our roles have the right balance of remote and in-office working (our own amazing spaces or those of our partners and customers) to enable flexibility for managing your life along with ensuring a real connection with your colleagues and the broader IFS community.