Senior Software Engineer

Are you passionate about cutting-edge web & mobile technologies? Do you thrive on applying data analysis and machine learning in your daily work? Are you excited about developing features that reach millions of users and have a significant business impact? Join our team at Microsoft 365, where we tackle some of the most challenging problems with direct, measurable business outcomes. 
 
We're looking for a talented and motivated Software Development Engineer to join us. Our team focuses on customer self-help and online support experiences for Microsoft 365 commercial and consumer users. We're pioneering game-changing features that will be integrated into every Microsoft 365 product, providing personalized insights and answers to our customers' queries and seamlessly connecting them with support engineers when needed. 
 
We are deeply committed to modern web development, cloud services, experimentation, and AI. In our team, you'll have the opportunity to work on a wide range of projects, from cutting-edge web technologies and scalable backend API design to large-scale data analysis, experimentation, and machine learning. Our open, friendly, and agile team culture ensures rapid learning and professional growth. 
 
If you're ready to tackle challenges at the forefront of technology and make a tangible impact on millions of users, we encourage you to apply and be part of our innovative team at Microsoft 365. 

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

• Collaborates with appropriate stakeholders to determine user requirements for a scenario. 
• Drives identification of dependencies and the development of design documents for a product, application, service, or platform. 
• Creates, implements, optimizes, debugs, refactors, and reuses code to establish and improve performance and maintainability, effectiveness, and return on investment (ROI). 
• Leverages subject-matter expertise of product features and partners with appropriate stakeholders (e.g., project managers) to drive a workgroup's project plans, release plans, and work items. 
• Acts as a Designated Responsible Individual (DRI) and guides other engineers by developing and following the playbook, working on call to monitor system/product/service for degradation, downtime, or interruptions, alerting stakeholders about status and initiates actions to restore system/product/service for simple and complex problems when appropriate. 
• Proactively seeks new knowledge and adapts to new trends, technical solutions, and patterns that will improve the availability, reliability, efficiency, observability, and performance of products while also driving consistency in monitoring and operations at scale. 
• Participate team on-call rotation. 

Qualifications

Required Qualifications: 

• Bachelor's Degree in Computer Science or related technical field AND technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python
  • OR equivalent experience.

Preferred Qualifications: 

• Bachelor's Degree in Computer Science or related technical field AND technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python
  • OR Master's Degree in Computer Science or related technical field AND technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python
  • OR equivalent experience.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.

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