Data Management Specialist 1

CR - Alajuela, Coyol

Smith+Nephew

Smith+Nephew is a global portfolio medical technology business. We design and make technology that takes the limits off living.

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Life Unlimited. At Smith+Nephew we design and manufacture technology that takes the limits off living.  

A member of the GBS MDM team with an excellent understanding of master data and its importance to Smith & Nephew. You will be responsible for maintenance of business critical data and have the ability to trouble shoot issues and offer solutions, co-ordinate GBS help desk activities with all system users and work with the DQO team in transitioning data related projects into BAU. You will implement best practices and maintain strong relationships with other areas of the business. You will demonstrate sound knowledge across both technical and functional areas of operational ERP systems. Provide advice, guidance and training to both colleagues and internal customers.

What will you be doing?

  • Manage and prioritize the GBS MDM mailbox requests, working within agreed SLA’s.

  • Work with designated ERP system internal customers on understanding daily production/logistics problems, updating master data changes and co-ordinate and execute master data uploads.

  • Co-ordinate and resolve processing/reporting and field conflict issues within the MDM team.

  • Execute item master data transactions covering; create, amend, and extend materials, source lists, purchase info records, vendors, customers and manufacturing elements.

  • Create training materials and documentation and execute training using the appropriate tools, where appropriate

  • Participate in data harmonization activities, and MDM process-improvement workshops.

  • Maintain the MDM Standard Operating Procedures and Data Dictionary

  • Identify gaps in policies and escalate issues to DQO (Data Quality Organization) as necessary for resolution.

  • Assist in defining and documenting global MDM processes.

  • Implement material master data quality best practices.

  • Implement standards/guidance for Material master data auditing/validating and cleansing.

  • Implement metrics, measurements, data quality score carding.

  • Provide appropriate training and education of the countries in the BAU region for Data

  • To ensure suitable audit trails / change control is in place to ensure data integrity and control.

  • Working knowledge of Master Data management tools: IDQ; Embarcadero; Winshuttle.

Key interactions

  • Global Data management function spanning divisions and regions, as well as data domains including Raw Materials, Intermediates and Finished Goods, Vendors, Customers, Finance and Organizational Structure. The Data scope is continuing to expand and evolve.

  • Working across multiple source systems including SAP ECC5, ECC6, ECC4.7, BPCS, Movex, Axapta etc.

What will you need to be successful?

Education:

Required:

  • Bachelor´s Degree in Accounting, Finance, or Business Administration or equivalent experience in a data quality role

  • MS Office (Excel - Advanced level)

  • English Level B2+ (minimum required).

Experience:

  • > 2 years’ experience in data quality and governance.

  • SAP / Axapta experience in Material Master, Vendor and Customer, Product, Finance Master Data (preferred)

  • A good understanding of data management principles and best practice.

  • Have a working knowledge of core data / analysis tools particularly Informatica, Winshuttle, MS Excel, Business Objects and SAP SQVI

  • Good interpersonal skills – ability to build good relationships with virtual teams and senior leadership.

  • Recognized as a subject matter expert for data management and data quality for the region.

Competencies:

  • Works Well Under Pressure: You maintain composure and deliver high-quality results even in challenging situations.

  • Team-Oriented: You collaborate effectively with colleagues, fostering a supportive and positive team environment.

  • Skilled in Conflict Resolution: You handle conflicts with tact and diplomacy, finding solutions that benefit all parties involved.

  • Adaptable to Change: You are flexible and open to new approaches, easily adjusting to evolving circumstances.

  • Excellent Communication Skills: You communicate clearly and fluently, ensuring that your ideas are understood and appreciated by others.

You. Unlimited

We believe in creating the greatest good for society. Our strongest investments are in our people and the patients we serve. 

Inclusion, Diversity and Equity- Committed to Welcoming, Celebrating and Thriving on Diversity, Learn more about Employee Inclusion Groups on our website.

Other reasons why you will love it here!

  • Your future:  stock purchase program, referral bonus, subsidy in transport and food, recognition program.

  • Work/Life Balance: Extra days off, birthday off, voluntary hours.

  • Your Wellbeing: company doctor, medical insurance, gym, health campaigns, employee assistance program, parental leave,  

  • Flexibility: Hybrid work model (for more professional roles), flexible schedules.

  • Training: Training program, unlimited learning.

  • Extra perks: employees association, and more…

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Tags: Data management Data quality Excel Finance Informatica

Perks/benefits: Career development Equity / stock options Flex hours Health care Medical leave Parental leave Salary bonus

Region: North America
Country: Costa Rica

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