Lead DevOps Engineer (Portfolio Companies)

Company Description

IFS is a billion-dollar revenue company with 6000+ employees on all continents. Our leading AI technology is the backbone of our award-winning enterprise software solutions, enabling our customers to be their best when it really matters–at the Moment of Service™. Our commitment to internal AI adoption has allowed us to stay at the forefront of technological advancements, ensuring our colleagues can unlock their creativity and productivity, and our solutions are always cutting-edge.

At IFS, we’re flexible, we’re innovative, and we’re focused not only on how we can engage with our customers but on how we can make a real change and have a worldwide impact. We help solve some of society’s greatest challenges, fostering a better future through our agility, collaboration, and trust.

We celebrate diversity and understand our responsibility to reflect the diverse world we work in. We are committed to promoting an inclusive workforce that fully represents the many different cultures, backgrounds, and viewpoints of our customers, our partners, and our communities. As a truly international company serving people from around the globe, we realize that our success is tantamount to the respect we have for those different points of view.

By joining our team, you will have the opportunity to be part of a global, diverse environment; you will be joining a winning team with a commitment to sustainability; and a company where we get things done so that you can make a positive impact on the world.

We’re looking for innovative and original thinkers to work in an environment where you can #MakeYourMoment so that we can help others make theirs. With the power of our AI-driven solutions, we empower our team to change the status quo and make a real difference.

If you want to change the status quo, we’ll help you make your moment. Join Team Purple. Join IFS.

Job Description

Sitecore delivers a composable digital experience platform that empowers the world’s smartest and largest brands to build lifelong relationships with their customers. A highly decorated industry leader, Sitecore is the leading company bringing together content, commerce, and data into one connected platform that delivers millions of digital experiences every day. Thousands of blue-chip companies including American Express, Porsche, Starbucks, L’Oréal, and Volvo Cars rely on Sitecore to provide more engaging, personalized experiences for their customers.

We are looking for a motivated Infrastructure engineer who will work closely with the GenAI/AI team. As a Infrastructure engineer help organizations speed up and automate aspects of developing, testing, releasing, and updating software.

You will proactively be building CI/CD pipelines, monitoring and improve performance of databases, delivering, and maintaining critical telemetry systems that provide visibility of system health and application performance for the efficient delivery of GenAI / AI team.

What You’ll Do:

• Support new and existing customers by performing DevOps and troubleshooting.
• Develop and continuously improve our observability tooling and application infrastructure.
• Identify and manage the resolution of technical issues on our application infrastructure.
• Improve regular operations by automating procedures and optimizing processes.
• Evangelist for DevOps practices and mindset in the engineering department
• Write documentation and facilitate informational webinars as well as guidelines sharing.
• Stay ahead of innovation and participate in decisions about technology choices.

Qualifications

What You Need to Succeed:

• Strong experience at CI / CD and release engineering best practices (GitHub actions)
• Knowledge of SQL and NoSQL database design patterns, troubleshooting and optimization (SQL Server, Cosmos DB and AI Search).
• Knowledge of monitoring and troubleshooting production systems
• Experience with Containers, Kubernetes, and container registry systems
• Proficiency in writing scripts in a standard scripting language (e.g., shell scripts, Python etc.)
• Experience operating in the Cloud, preferably in Azure.

Additional Skills That Could Set You Apart:

• 5-7 years industry experience effectively applying monitoring, alerting, database management and CI/CD.
• MS in Computer Science, or equivalent quantitative, data-intensive discipline.
• Experience in MLOps is a plus.

Additional Information

We believe that coming together as a community, in person, is important for innovation, connection and fostering a sense of belonging. Our roles have the right balance of remote and in-office working to enable flexibility for managing your life along with ensuring a real connection with your colleagues and the broader IFS community.