Senior Specialist Data Analytics (m/f/d)

Job Description

Our Digital team is innovating how we understand our patients and their needs. Working cross functionally we are inventing new ways of communicating, measuring and interacting with our customers and patients through digital channels and technologies.

We are seeking an experienced Senior Specialist Data Analytics (m/f/d) working together with a cross functional team on engaging ways of communicating and interacting with customers and patients through digital channels and technologies.

They are passionate to drive insights through digital analytics and constantly improve based on data to provide a state-of-the-art user experience for our customers and patients.

Responsibilities will include but are not limited to the following:

• Bringing analytics capabilities into agile marketing by generating insights from data

• Fostering a data driven mindset and analytical decision making ensuring the best user experience for customers and patients

• Creating Dashboards in QlikSense for various business needs, with the focus on digital marketing, sales force effectiveness and sales

• Establishing and monitoring KPIs for digital marketing campaigns, newsletters, infographics, videos, animations, websites, landing pages, mobile applications, social media, etc.

• Frequently communicating actionable insights, learnings and reports to the agile marketing team and other stakeholders

• Building new analytical capabilities and tools together with various Teams/Groups across our compan

• Occasionally contributing to projects involving Data engineering, ETL, SQL Queries, Advanced Analytics and AI

• Staying on top of the latest digital analytics, measuring methodologies and technology trends

• Supporting the creation of user stories together with the product owner and participating in sprint meetings

Education and Experience:

• Graduates with a bachelor’s degree in mathematics, economics, information system management, computer science or equivalent

• Experience in data analysis for digital marketing

• Experience working with digital marketing tools together with IT departments

• Experience with personalization, targeting and segmentation

• Experience in data visualization and reporting

• Experience with google analytics, web trends, tableau, QlikView/QlikSense or similar tools

• Knowledge of correlation between transactional analytics data and customer feedback

• Fluency in English. German and French would be advantageous

• Relevant experience in pharmaceutical industry and/or medical device industry is an asset

• Knowledge of SQL, ETL and programing languages such as Python is a plus

• Advanced Data Analytics and AI experience is a plus

• Web Development or other coding experience is a plus

• Experience in leading teams with various skillsets is a plus

Competencies:

• Strong analytical mindset to translate data into meaningful information for the business

• Analytical and data driven approach to digital marketing

• Ability to communicate, facilitate and present in a concise and persuasive manner to peers and senior management

• User centered design perspective to ensure best possible experiences for our customers and patients

• Able to work with cross-functional teams

• Stress-resistant and used to working with deadlines

Our Human Health Division maintains a “patient first, profits later” ideology. The organization is comprised of sales, marketing, market access, digital analytics and commercial professionals who are passionate about their role in bringing our medicines to our customers worldwide

The Switzerland Head Office is based in Lucerne's city center. Located in the heart of the city, employees work collaboratively across many departments including commercial, market access, medical affairs, clinical research, regulatory affairs, and policy & communications. The site also serves as our regional and local headquarters for our company’s Animal Health Division in Switzerland.

We are proud to be a company that embraces the value of bringing diverse, talented, and committed people together. The fastest way to breakthrough innovation is when diverse ideas come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another’s thinking and approach problems collectively. We are an equal opportunity employer, committed to fostering an inclusive and diverse workplace.

Current Employees apply HERE

Current Contingent Workers apply HERE

Search Firm Representatives Please Read Carefully 
Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company.  No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails. 

Employee Status:

Regular

Relocation:

No relocation

VISA Sponsorship:

No

Travel Requirements:

10%

Flexible Work Arrangements:

Not Applicable

Shift:

Not Indicated

Valid Driving License:

No

Hazardous Material(s):

N/A

Required Skills:

Business Intelligence (BI), Data Management, Data Modeling, Data Visualization, Measurement Analysis, Stakeholder Relationship Management, Waterfall Project Management

Preferred Skills:

Job Posting End Date:

09/30/2024

*A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.