Data Storytelling Manager

At Globe, our goal is to create a wonderful world for our people, business, and nation. By uniting people of passion who believe they can make a difference, we are confident that we can achieve this goal.

Job Description

An Insighting Manager specializes in answering business problems by preparing data, organizing that data, and then analyzing the data to uncover underlying insights (“explains the why”) so that business units can find actionable and meaningful insights that lead to business decisions or actions.

DUTIES AND RESPONSIBILITIES:

Data Management and Exploration:

• Drives the extraction, exploration, manipulation and correlation of large and complex data sets – leveraging on diverse telco data (CRM, Billing, transactional data, network data) with various external sources of data (market research, social, etc) for analytics and insighting

• Perform statistical analysis and visualize key trends and patterns for thorough data analysis.

Analytics and Insighting:

• Work with different CFUs (brand heads and managers alike), and enabling units (Network, Sales, HR, Finance, ISDP,etc leads and working teams)  to frame the right business questions to understand state of business & customers - answerable via Analytics.

• Craft business analysis framework to answer key business question: a) what is driving business performance and b) answer why it is happening

• Generate deep and holistic understanding of the customer via profiling – demographic, geographic, behavioral, psychographic that enable data-driven strategic decision Making

• Leverage and integrate both internal and external data to marry on-ground realities and gather deeper insight into consumer’s context and state of mind 

• Build cohort analyses, pre & post – to answer adhoc business questions / post mortem and recommend potential strategies

• Create visuals to add weight to the narrative and builds an impactful data story to influence decision-making

Stakeholder Management and Knowledge Transfer:

• Lead user and stakeholder education on the ways to read results of deep dive customer analytical studies

• Enhance the data literacy of the business-users to become a data-driven organization

• Help Stakeholders turn general business question into much more targeted, actionable questions for better and correct analytical framework set up

• Keep updated with new analytical and insighting techniques and be extremely knowledgeable of industry standards and trends.

REQUIREMENTS:

• 3-5 years experience in Analytics

• Level of Knowledge

• Strong Data management and Analytics skills 

• Understanding of end-to-end Data Science practice (i.e. Maching Learning)

• Programming expertise on the following languages: SQL, Open Sources (Python, R) 

• Stakeholder management

• Graduate of Statistics, Math, IT, Computer Science, Industrial Engineering

Make Your Passion Part of Your Profession. Attracting the best and brightest Talents is pivotal to our success. If you are ready to share our purpose of Creating a Globe of Good, explore opportunities with us.