Information Management Specialist/Data Governance Officer

Absa Call Centre Auckland Park

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Empowering Africa’s tomorrow, together…one story at a time.

With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.

Job Summary

This is NOT a Data Analyst Role, it is a Data Governance & Knowledge Management role. Utilize your 3-5 years experience and IT qualification to provide specialist advice and support on Knowledge Management and Data Governance & Management discipline

Job Description

Overall Job Purpose: This is NOT a Data Analyst Role, it is a Data Governance & Knowledge Management role. The role aims to establish data governance policies, standards, processes and guidelines. Responsible for Governance and enforcement of data governance policies, standards, processes and guidelines. Monitors performance of data governance processes communication, training, awareness and change management. Monitor Risk issues raised and facilitates resolution of issues ad escalate data issues where required.

Data Capabilities: Build analytical tools to generate insights, recognise patterns and predict behaviour | Business Partnership: Present insights/tactical plans to business areas to enable enhancements, new initiatives etc within the specific business being supported, to ultimately enable a better customer experience |

Data Governance and Control: Ensure accuracy of Data collected and ensure Data governance required are met and adhered to

Develop and implement data governance policies, processes and standards covering all aspects and disciplines of data governance. • Develop a data governance (policy, standards and process) implementation and monitoring strategy and plan. • Actively monitor the implementation and adherence of the data governance/management • policies, standards and processes. • Review, update, enhance (where appropriate) and publish data governance policies, standards and processes. • Define and implement a One Africa data ownership model. • Assist in defining a practical and comprehensive data governance framework/methodology. • Contribute to the development of Barclays Group data governance requirements.

Education

Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)

Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.

Absa Bank Limited reserves the right not to make an appointment to the post as advertised

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Tags: CX Data governance

Perks/benefits: Career development

Region: Asia/Pacific
Country: New Zealand

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