Data Analyst / Software Engineer

The team you will be part of

The Training & Certification (T&C) team within the CNS Services and Care (S&C) organization is responsible for a continuous learning culture that helps employees across CNS collaborate, share knowledge, and advance their careers. Our mission is to build global technology leaders who will keep CNS at the forefront of a rapidly evolving industry.

The opportunity

We are looking to strengthen the T&C software development capabilities for the Nokia Knowledge Center by adding people with the skills to define requirements, architecture and implementation of the platform. T&C is a global team, so you will work with colleagues in different countries and will also interact with stakeholders and experts across different teams in CNS.

What will you learn and contribute

• The Training and Certification (T&C) team within CNS Services and Care is working to build a Nokia Knowledge Center (NKC) to facilitate sharing and reuse of knowledge across the organization.   
• The NKC must make it easy for professionals to share and find information through the normal course of performing their roles.   As such, adding tools, sites, or locations is not the answer.  There are a variety of existing tools, systems, methodologies, and processes that are used by different functional roles including Architects, Designers, Integrators, Maintenance/Technical Support Engineers, and Project Managers.  
• While some adjustments and changes may be made, it is not practical to have one tool, process, system, or methodology for everyone; integration will be key.
• The NKC Data Analyst / Software Engineer is accountable for defining requirements, architecture, design, and implementation of the Nokia Knowledge Center. The NKC Data Analyst / Software Engineer will partner with the Software/System Architect who will define the architecture structure, framework and way or working. Together with the rest of the KM team, both roles will support the promotion, communication, and adoption of NKC and collaborative knowledge sharing.
   

In this role you will have the opportunity to:

• Partner with other KM team members to gather requirements in a structured way
• Review the current pilot KM methods using SharePoint, Yammer, Salesforce Chatter, Knowledge Transfer Program, and Technical Certification Program
• Define APIs, protocols, and methods across applications building seamless integrations and application communications 
• Develop NKC Architecture by driving a common architecture framework creating a Nokia Knowledge Center across Nokia Software 
• Understand PMO for People, Processes, Tools, and Methodologie
• Understand the adoption of AIM & PMAT across the organization and implications to NKC
• Define a cost-effective Nokia Knowledge Center Architecture and System
• Develop mock-up and proof of concept (PoC) supporting a Minimum Viable Product (MVP) to help drive Pilots across CNS
• Drive Agile and DevOps Methodologies to support PoC and Pilots for MVP
• Evaluate and Execute on use cases defined from CNS and partners supporting the success of the NKC, and define the pipeline for more candidates
• Support the propagation and utilization of the Nokia Knowledge Center across distinct product and service value chains
• Design & Implement:
  • Develop and drive a common architecture framework creating a Nokia Knowledge Center across Cloud Network Services 
  •  Utilize Agile Continuous Integration / Delivery / Deployment practices and the Common Software Foundation
  • Lead and Develop the detailed End-to-End design & implementation plan for the new Nokia Knowledge Center
  • Develop common APIs, protocols, and methods across the Nokia Knowledge Center and partnering applications building seamless communications and integrations
  • Manage ongoing sustained business practice governance for the Nokia Knowledge Center from 2019 onward
  • Standardize Delivery Excellence Deployments for Global Services by leading and demonstrating through detailed evaluations how to automate a repeatable, executable, cost-effective process in the Nokia DevOps way
  • Partner with team to develop budget for implementation
     

Requirements:

You must have/be:

• MS in Computer Science or equivalent experience with 3+ years of experience in software development
• 3+ years OOP Experience in one or more of the following languages C, C++, C#, JAVA, .Net, HTML, JSP, Python, and ASPX  - including the development and use of REST APIs
• 2+ years Data Science and Knowledge Management experience including Power BI or BI/BO implementations and/or SQL usage
• 2+ years experience with the following front-end system technologies: JavaScript, React, CSS, and HTML
• 2+ years experience with the following backend system technologies: .Net Core, .Net Framework
• 3+ years Microsoft Office SharePoint Services development experience
• Good oral and written communication skills
• Entrepreneurial spirit and sense of personal responsibility
• Willingness and ability to work in a fast-paced environment
• High level of self-motivation and maturity
• Strong Team player and networking skills
• Ability to Troubleshoot Common Software Foundation software, lab and networking issues
• Able to work as part of multi-cultural global team in different time zones.
• Demonstrated expertise in Software Development, Power BI creation and reporting. 
• Self-motivated drive for automation and managing large sets of data, project management around various initiatives.
   

Come create the technology that helps the world act together

Nokia is committed to innovation and technology leadership across mobile, fixed and cloud networks. Your career here will have a positive impact on people’s lives and will help us build the capabilities needed for a more productive, sustainable, and inclusive world.
We challenge ourselves to create an inclusive way of working where we are open to new ideas, empowered to take risks and fearless to bring our authentic selves to work

What we offer
 
Nokia offers continuous learning opportunities, well-being programs to support you mentally and physically, opportunities to join and get supported by employee resource groups, mentoring programs and highly diverse teams with an inclusive culture where people thrive and are empowered.

Nokia is committed to inclusion and is an equal opportunity employer

Nokia has received the following recognitions for its commitment to inclusion & equality:

• One of the World’s Most Ethical Companies by Ethisphere
• Gender-Equality Index by Bloomberg
• Workplace Pride Global Benchmark

At Nokia, we act inclusively and respect the uniqueness of people. Nokia’s employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law.
We are committed to a culture of inclusion built upon our core value of respect.

Join us and be part of a company where you will feel included and empowered to succeed.