Country and Marketing Analytics Manager

Company Description

About Grab and Our Workplace

At Grab, every Grabber is guided by The Grab Way, which spells out our mission, how we believe we can achieve it, and our operating principles - the 4Hs: Heart, Hunger, Honour and Humility. These principles guide and help us make decisions as we work to create economic empowerment for the people of Southeast Asia.

Job Description

Get to know our Team

Grab - the leading super app in Southeast Asia - combines transport, food delivery, logistics, payments, and much more in a single platform. The Country & Marketing Analytics (CAMA) team helps the organization by being countries analytics consultant and strategic partner for stakeholders such as business operation & strategy, marketing, and growth function, deciphering the impact on our business, our brand and our users growth, to augment the outcome of future initiatives.

Get to know the Role

We are looking for a Country and Marketing Analytics Manager to lead data scientists (analytics) team which support Delivery (GrabFood, GrabMart),  Omnicommerce, and Commercial (Partnership, Ads, and Brand Monetization) business, a person skilled in balancing people management, business acumen, and technical data science expertise. This person should have passion not only in growing, coaching, and inspiring the team but also bringing analytical frameworks to our business stakeholder to drive strategy and help bridge the gap between data science solutions and business decisions. Beyond technical expertise, we are looking for individuals who embody our core values—the 4Hs: heart, hunger, honour, and humility.

The Critical Tasks You Will Perform

• You will explore business, marketing, and growth  opportunities, uncover insights, and identify areas for growth.
• You will work with marketing growth and product marketing teams that influence key user growth decisions.
• You will develop and test data-driven hypotheses to address key challenges.
• You will partner up with the marketing and growth team in planning, executing, and evaluating business initiatives and broaden Grab's data capabilities for deeper insights.
• You will develop analytics measurement frameworks, user segmentations, and channels attribution techniques to improve efficiency in solving problems.
• You will develop analytics tools to help data teams and other disciplines with debugging, data summarization, and result analysis. This includes adopting GenAI capabilities to empower the solutions.
• You will support team members in their professional development. Inspiring and coaching them to grow as individuals and as team players.
• You will foster a data-driven culture within the organisation, promoting the use of analytics in decision-making processes.

Qualifications

What Essential Skills You Will Need

• We are looking for someone with at least 6 years in Analytics, Business Intelligence, or Data Science role.
• You have expertise in maintaining high measurement standards, designing and analysing experiments, using SQL/Python for data queries/analysis, and proficient in data visualisation tools like PowerBI.
• You have experience with Big Data technologies such as Spark and PySpark. Experienced in handling large datasets and able to guide team members managing complex Extract, Transform and Load (ETL) processes.
• You have a foundation in statistics and practical experience with controlled experiments in the industry.
• You have experience influencing marketing or growth decisions based on quantitative analysis.
• You have the ability to help solve complex problems, narrowing down multiple options into the best approach, and take ownership of open-ended ambiguous business problems. Propose novel solutions that go beyond common practice
• You can explore new business/marketing opportunities and identify insights for growth.
• You have experience leading expert teams, have heart in supporting professional development, and fostering data-driven culture.
• Full professional working proficiency in English [and in Local Language] is required

Additional Information

We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.